Mandarin & Cantonese Speaking Consultant

7 days ago


St Leonards, Australia Talent Connect Australia Full time

Temporary - Permanent Opportunity
- Kickstart your corporate career
- St Leonards Location
- KICK START YOUR CAREER WITHIN A GLOBAL & REPUTABLE
- ORGANISATION | FINANCIAL SERVICES ONGOING ROLE WITH VIEW TO GO PERMANENT
- MULTILINGUAL SPEAKING ROLE

**ORGANISATION**

Based in St Leonards, Sydney, this highly acclaimed international brand is seeking Mandarin & Cantonese speaking customer service consultants to join their supportive and close-knit Trilingual team.

Whether your exceptional customer service skills stems from hospitality, retail, face - face or phone based, this role will offer you ongoing development and opportunity to grow both within the role, but also the global organisation as a whole.

**ROLE**

This is a varied role where you will be liaising with international clientele providing exceptional customer service. You will be handling high volume of inbound enquiries in regards to placing orders, product inquiries, quotes, return, and problem solving.

You will be communicating with customers in Mandarin, Cantonese and English at a business level

The office is open 24/7 and you will be on a rotating roster working 37.5 hours per week.

This role is shift based with award and penalty rates in place according to hours worked

**REQUIREMENTS**
- **Proficient in all 3 languages - Mandarin, Cantonese and English**:

- **Available to work on a 24/7 rotating roster, including night shifts.**:

- **Available to commence or**with 1 week's notice.**:

- Demonstrated ability to liaise with clientele at all levels
- Phone based experience in preferred.
- Competent at working with databases and picking up new systems
- Excellent verbal communication skills
- Can work well under pressure and achieve set targets
- Enjoy working as part of a team
- Strong relationship building skills - understanding of luxury clientele requirement



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