Redress Support Worker

Posted: 25/07/2025

Closing Date: 22/08/2025

Salary: $105,300.00 - $105,300.00

Job Type: Contract - Part Time

Location: Narre Warren

Job Category: Community Services and Development

Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children, Family Health & Wellbeing, Childhood Development, Education & Support, Early Intervention Therapy Services, NDIS Support Coordination and Plan Management, Homelessness Support, Counselling Services, assistance to support victims of trauma, assault and violent crimes and Recovery Support Services.

**About the role**

Windermere’s Redress Support Service provides a trauma informed response to victim survivors of institutional child sexual abuse. Our state-wide access point is a pathway to information, advice, an assessment of needs, and referral for ongoing Redress support and other services as required. Victim survivors may be referred for ongoing Redress support to the funded Redress Support Services across Victoria, or internally to Windermere Redress Support Workers according to capacity.

This position is perfectly suited for Support Workers with a minimum of 3 years’ experience in a trauma related program or similar field.

There is currently 1 Part-Time Contract position available - 0.8 (30.4 hours per week) until 30 June 2026, with potential for contract to be extended.

**Why work at Windermere?**
We are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility, support and wellbeing.

Staff Benefits - this is where we stand out from the crowd Windermere offers staff a wide range of unique benefits beyond the salary.
- Flexible Ways of Working - a combination of office, outreach and home
- Above Award Personal Leave and 17.5% annual leave loading
- Gifted days off (between Christmas and New Year)
- Employee Referral Program - $500 per referral
- Flexible Leave Scheme (50/52, 51/52)
- Salary packaging (up to $15,900 per year + additional $2,650 meals and entertainment)
- Structured performance and 1-on-1 development check-ins
- Secondment and career growth opportunities
- Staff discount program for everyday items
- Opportunities for professional development

**Desired Skills and Experience**:
**Key Selection Criteria**:

- Tertiary qualifications in Social Work, Social Welfare or relevant equivalent
- Minimum 3 years’ experience within the community sector, preferably in a trauma related field
- Case management, intake and assessment experience
- Is approachable, reliable and trustworthy; maintaining professional boundaries and confidentiality where required.
- Ability to build strong professional relationships
- Excellent verbal and written communication skills
- Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
- Current Victorian Drivers’ Licence
- Willingness to undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children's check
- Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights

Windermere is committed to creating equitable environments for consumers and employees. We do this by building diverse and inclusive services and work spaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.