Workplace Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Workplace Manager, you’ll provide oversight and continuous improvement of our integrated facilities and business support services to our valued client, Australia’s largest independent law firm.

Seek best practice through our multi-function service delivery and manage the overall service outcomes, ensuring KPI’s and SLA’s are met throughout the term of our contract.

**An Overview of the role**:
Lead the on-site workplace team and develop a high-quality, well trained and motivated team

Manage third party services to ensure that delivery is within budget and delivering best value to the client

Ensure contracts are continually assessed to deliver best value

Coordinate the procurement of vendors for specialised services

Integrate JLL processes and systems to client stakeholders

Manage and maintain the site and client assets to a high standard, ensuring exceptional presentation, safety and compliance

Provision of safety programs and ensuring legislative compliance to site safety

Supervise contractors if work is required in critical or sensitive areas

Oversee space allocation as per occupancy plans

Manage the daily reconfiguration and installation of offices and workstations

Operate a support hub for tracking and managing service requests

**Sounds like you? This is what we are looking for**:
Experience facilities, property or hospitality professional

Proven, effective team leadership with training and mentoring capability

Experience in records and vendor management

Budget management and financial analysis skills

Proactive and professional approach to customer service and stakeholder engagement

Prioritisation and organisational skills

Excellent planning and initiative, continually seeking best value for clients

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.