Customer Service Representative at Sydney Airport

17 hours ago

Sydney, Australia Smarte Carte Australia Pty Ltd Full time

Casual positions available
- Exciting, fast-paced and sought after working environment

**We are Australia’s leading supplier and manager of Airport Baggage Trolley Services and Baggage Storage solutions**.

An opportunity has become available in Sydney at our Sydney International Airport store to employ casual Customer Service Representatives. The purpose of a Customer Service Representative is to service customers to our retail, Baggage Storage stores.

With training you would be required to:

- Provide courteous service in assisting customers
- Store customers luggage and other items

You would be required to:

- **Have the physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height**:

- **Have the ability to walk and stand for 8 hours a day**:

- Display good customer service and verbal communication skills
- Perform customer sales and service transactions, including accurate assessment of applicable charges and physical wrapping of baggage
- Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale
- Promote product and services through up selling and cross-selling, merchandising and other promotional activities
- Learn and practice safe work procedures thus assuring safety to self, co-workers, passengers and visitors
- Maintain good communication and cooperation with other employees and facility management
- Attend to the day to day running of the Retail Store when required
- Assist with cash collections, counting and/or reconciliations when required
- Perform jobs in an honest, reliable, and a professional manner
- Complete other duties as directed, provided adequate training has been given

To be considered for these positions you must:

- Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
- Willing to work across our other locations on occasion.
- Casual employees should be flexible for additional hours and changing shift times.
- Work well in a team environment.
- Be highly motivated and work well autonomously.
- Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.
- Be fully vaccinated against COVID-19

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 20-40 per week

**Salary**: $23.00 - $30.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Supplemental pay types:

- Penalty rates

Application Question(s):

- Are you fully vaccinated against COVID-19?

Shift availability:

- Night Shift (required)

  • Customer Service Representatives

    2 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **South Sydney NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Customer Service Representative

    2 days ago

    Sydney Kingsford Smith Airport NSW, Australia Smarte Carte Australia Pty Ltd Full time $30,000 - $60,000 per year

    Excellent rates apply, including superFull Time Position AvailableExciting, fast paced and sought after working environmentWe are Australia's leading supplier and manager of Airport Baggage Trolley Services.An opportunity has become available at our Sydney Airport location to employ a full-time Customer Service Representative. The purpose of a Customer...

  • Airport Services Duty Supervisor- Sydney, Australia

    1 week ago

    Sydney, Australia Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our Airport Operations team in Sydney, Australia as Airport Services Duty Supervisor. Job Purpose Supervise and control flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding, etc., in order to ensure a high service standard. Achieve optimum customer...

  • Airport Services Duty Officer

    1 week ago

    Sydney, Australia Qatar Airways Full time

    Job title - Airport Services Duty Officer - Sydney, Australia - Ref # - 227374 - Location - Australia - Sydney - Job family - Cargo & Airport Operations - Closing date: 14-Oct-2025 We are recruiting for an Airport Services Duty Officer based in Sydney, Australia. In this role, you will supervise and control flight-handling activities such as flight...

  • Sydney Airport

    4 days ago

    Sydney, New South Wales, Australia The Runway Full time $80,000 - $120,000 per year

    Introduction At Star Aviation, we're big enough to manage, but small enough to care. With us, you'll experience the scale of working with Australia's leading airlines, while still being part of a business that treats you like an individual.Every shift is about keeping the skies safe, keeping Australia's airports moving and making travel journeys memorable...

  • Customer Service Representative

    6 days ago

    Sydney, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Transaction Manager

    6 days ago

    Sydney, Australia Bechtel Full time

    **Requisition ID: 268766** - ** Relocation Authorized: None**: - ** Telework Type: Part-Time Telework**: - ** Work Location: Sydney, NSW** **Company Overview** Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's...

  • Environmental Coordinator

    6 days ago

    Sydney, Australia Bechtel Full time

    **Requisition ID: 269883** - ** Relocation Authorized: None**: - ** Telework Type: Full-Time Office/Project**: - ** Work Location: Sydney, NSW** **About the Project** Bechtel, a global leader in project management, engineering, procurement and construction, has been selected by Western Sydney Airport Co as its Delivery Partner for the Western Sydney...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Sydney Airport

    4 days ago

    Sydney, New South Wales, Australia The Runway Full time $60,000 - $90,000 per year

    Introduction At Star Aviation, we're big enough to manage, but small enough to care. With us, you'll experience the scale of working with Australia's leading airlines, while still being part of a business that treats you like an individual.Every shift is about keeping the skies safe, keeping Australia's airports moving and making travel journeys memorable...