Retail Customer Service Officer

7 days ago

Seymour, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Permanent Part Time working 25 Hours Per week 12.15pm - 5.15pm Monday to Friday
- Extensive, supportive training provided in the Post Office on commencement, from Monday - Friday, a 5 hour shift daily for initial 8 weeks
- Adult Pay Rate $27.48 increases to $29.37 after 3 months probation + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Associate

    2 weeks ago

    Seymour, Victoria, Australia beBeeCareer Full time $55,000 - $80,000

    Frontline Fuel Team Member Job DescriptionWe are seeking skilled Retail Team Members to join our frontline fuel team at EG Seymour store.Key Responsibilities:Deliver exceptional customer service and create a positive experience for EG customersPromote products and deals in store, operate point of sale equipment, and monitor fuel/stock deliveriesMaintain a...

  • Retail Customer Experience Specialist

    1 week ago

    Seymour, Victoria, Australia beBeeCareer Full time $37,488 - $69,792

    Job OpportunityWe are currently seeking motivated and enthusiastic individuals to join our frontline fuel team as Customer Service Representatives. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide exceptional customer service.Key Responsibilities:Deliver outstanding customer service to...

  • Customer Service Ambassador

    2 weeks ago

    Seymour, Victoria, Australia beBeeEmployment Full time $41,120 - $53,340

    About Part-Time Employment:- Pay Rate: $16.90 - $24.16 + 10% Super + Penalty Rates + Discounts:We are seeking candidates for a frontline role at our Seymour store. Our goal is to provide exceptional customer experiences, ensuring customers return for more.As part of this position, we require availability on Friday and Saturday mornings through evenings.About...

  • Customer Service Officer

    2 weeks ago

    Seymour, Australia Cleanaway Full time

    Vacancy no: 520912 Work type: Fixed Term - Full Time **Location**: Seymour VIC Australia Categories: Customer Service

  • Customer Service Manager

    2 weeks ago

    Seymour, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...

  • Customer Service Manager

    2 weeks ago

    Seymour, Victoria, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.**About the role**:Reporting to the Store Manager,...

  • Customer Service Representative

    1 day ago

    Seymour, Australia Bowser Bean Cafe Full time

    **Bowser Bean Seymour** **Customer Service Representative - Hiring Now!** **Particularly looking for someone to do early morning shifts and closing shifts.** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and...

  • Customer Service Representative

    1 day ago

    Seymour, Australia Bowser Bean Cafe Full time

    **Bowser Bound Seymour** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...

  • Housing Services Officer

    2 weeks ago

    Seymour, Victoria, Australia Department Of Families, Fairness And Housing Full time

    **THE ROLE**Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote...

  • Reception Services Officers

    2 weeks ago

    Seymour, Victoria, Australia Department Of Families, Fairness And Housing Full time

    **Please note**: Job location Seymour office alternative location Shepparton office - Goulburn AreaThe Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for...