Retail Customer Service Officer

2 weeks ago


Seymour, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Permanent Part Time working 25 Hours Per week 12.15pm - 5.15pm Monday to Friday
- Extensive, supportive training provided in the Post Office on commencement, from Monday - Friday, a 5 hour shift daily for initial 8 weeks
- Adult Pay Rate $27.48 increases to $29.37 after 3 months probation + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Seymour, Australia Cleanaway Full time

    Vacancy no: 520083 Work type: Permanent - Full Time **Location**: Seymour VIC Australia Categories: Administration, Customer Service


  • Seymour, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...


  • Seymour, Australia Bowser Bean Cafe Full time

    **Bowser Bean Seymour** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...


  • Seymour, Australia Bowser Bean Cafe Full time

    **Bowser Bean Seymour** **Customer Service Representative - Hiring Now!** **Particularly looking for someone to do early morning shifts and closing shifts.** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and...


  • Seymour, Australia Bowser Bean Cafe Full time

    **Bowser Bound Seymour** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...

  • Customer Sales

    5 days ago


    Seymour, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Customer Sales & Service / Retail Assistant** **About the role**: **This Casual role will have a Saturday shift available twice a month & preferably requires someone with some Parts knowledge/ experience** At Repco we...


  • Seymour, Australia Intereach Full time

    Salary: - $73,795.28 + super + salary packaging- Location: - Seymour- Employment Type: - FT - Full-Time Temporary- Department: - Customer Support- Closing Date: - 30 Aug 2024**About Intereach**: Intereach is a leader across community organisations. We work across 38 local government areas and have more than 500 dedicated staff who deliver more than 30...

  • Customer Sales

    2 weeks ago


    Seymour, Australia Genuine Parts Company Full time $40,000 - $80,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout the role:This Casual role will have a Saturday shift available twice a month & preferably requires someone with some Parts knowledge/ experienceAt Repco we want to ensure that...

  • Customer Sales

    17 hours ago


    Seymour, Victoria, Australia GPC Asia Pacific Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout the role:This Casual role will have a Saturday shift available twice a month & preferably requires someone with some Parts knowledge/ experienceAt Repco we want to ensure that...

  • Customer Advisor

    5 days ago


    Seymour, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: VIC- North West region - **Seymour Location**: - **Be supported to grow your career at NAB**: - **Make a real difference for your customers and communities**: - **Be rewarded and recognised for the value you bring** **It’s more than a career at NAB. It’s about more opportunity, more...