Store Manager

7 days ago

Cannon Hill, Australia BEEFY'S Full time

Beefy’s are seeking a **full-time Store Manager,**with high energy and a demonstrated focus on customer satisfaction, for our store located in **Cannon Hill**, East Brisbane.

**About us**
Beefy’s proudly make a wide range of scrumptious pies, pasties, sausage rolls, slices, tarts, cakes and much more Our premium products are well known in SE Qld and have won multiple awards. Our friendly team have a reputation for high quality products and excellent customer service, across our 12 stores in South East Qld and Northern NSW.

**The Role**
This role involves working 38 hours per week on a rotating roster between Monday and Sunday working a variety of shifts including every second weekend. Shifts are rostered between the hours of 04.00am and 19.30pm. Due to the early morning shifts your own transport is essential. In this position you will enjoy:

- _Friendly positive team environment_
- _Well established systems _
- _Full training provided with management group training days_
- _A variety of duties including preparing food products, barista duties, providing excellent customer service, supervising Customer Service Assistants, opening/closing, ensuring a hygienic, safe and clean store_
- _Flexible workplace_
- _Employee Assistance Program_
- _Discounts on our delicious products_

**About You**

**Duties will include**:

- Ensuring excellence in Customer Service as the number one priority
- Ensuring the highest standards of food safety and store cleanliness
- Training, supervising, mentoring and coaching team members
- Management of stock including rotation, quality and minimising wastage
- Implementing operational policies and managing back office administration
- Maintain knowledge and understanding of Workplace Health & Safety & Food Safety
- Planning and managing rosters
- Promoting a positive work environment that motivates team members to grow, be challenged and have fun

**Essential Skills / Attributes**:

- Minimum 2 years previous experience managing and leading a team preferably in a retail/food service environment
- Customer service focused, with the ability to engage new customers and maintain returning customer relationships
- Highly organised with great time management and communication skills
- Self motivated, reliable and honest
- Able to build solid relationships within the store team and greater network as well as with customers, suppliers and contractors.
- Ability to effectively manage quality issues and minimise wastage
- Ability to achieve store KPI’s

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Weekend availability

Ability to commute/relocate:

- Cannon Hill QLD 4170: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Food handling: 1 year (preferred)
- Store management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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