Receptionist - Greencross Williamstown

**Company Description**
Greencross Williamstown is the perfect practice for an enthusiastic receptionist or veterinary nurse that favours the client care aspect of the role

This is a **Part-time position (2-3 days a week)** and as our new friendly face of the clinic, we are looking for someone customer care orientated, with a bright positive personality, an active approach to problem solving, an eye for detail, and strong and empathetic communication skills. If you are looking to work in a busy environment, you will not be disappointed, if you're a people person, animal lover and have a passion for providing a positive experience, this is the place to work

Working here you will also enjoy our newly renovated, spacious facilities. The clinic is spread across two floors and our team also get to enjoy a dedicated staff room, plenty of parking and close proximity to Williamstown train station. The clinic is only 2 minutes from Williamstown Esplanade and beach - perfect if you need to get something from the shops or want to eat your lunch out of the clinic.

Virtual Clinic Tour - Click here to experience a virtual tour of our beautiful clinic

**What we are looking for**:

- Must have prior reception or clinical experience within the Veterinary industry
- Enjoys chatting to clients and building great relationships with them and their pets
- Excellent time management and organisational skills
- Able to work unsupervised but also loves to be part of a team
- An enthusiastic approach to tasks with a ‘nothing's a problem’ attitude
- The ability to multi-task and work under pressure in a fast-paced environment

**Your responsibilities will include**:

- Greeting clients and their pets with a warm and friendly demeanor
- Answering phone calls, scheduling appointments, and assisting with general inquiries
- Managing the reception area, ensuring a clean and welcoming environment
- Processing payments and handling billing inquiries
- Liaising with veterinary staff to ensure smooth operations
- Maintaining accurate client records and information
- Handling administrative tasks as assigned