
Product Owner
7 days ago
**Description**:
**Overview of role**:
We're looking for a Product Owner to lead the design and delivery of improved customer service experiences by leveraging customer insights and data.
The Product Owner will drive business transformation and improved customer experiences by leveraging data, insights, and technology. You’ll maximise the value of our Salesforce platform and Aptumo billing product by managing the product backlog, prioritising enhancements, and aligning with business strategy.
Acting as the bridge between business, technical teams, and end-users, you’ll optimise processes, prepare for AI automation, and foster an innovative culture through mentoring and collaboration.
**Key Responsibilities**:
**As our Product Owner, you’ll be accountable for**:
- Champion ownership of business processes, with an aim to improve them, employing a sound understanding of how the invested technologies, can be used to improve and streamline internal processes and customer experiences.
- Mentor team lead peers and team members in taking ownership of their processes and fostering and innovation culture leveraging technology.
- Support or lead change management initiatives to promote adoption and realisation of platform value.
- Lead the design and implementation of customer research activities to track sentiment, inform strategy, and enhance service delivery.
- Identify, prioritise, and deliver CX improvement initiatives in collaboration with internal stakeholders, ensuring delivery within agreed timeframes and budgets.
**About you**:
- Bachelor’s degree in Business, Information Systems, or related field.
- Proven experience as a Product Owner, Product Manager, or similar role with Salesforce; Aptumo experience highly desirable.
- Strong understanding of CRM, case management, and billing processes.
- Experience influencing others and achieving desired outcomes through effective communication and strategic thinking.
- Familiarity with Agile and Scrum methodologies.
- Experience identifying or supporting the implementation of AI or automation initiatives is a plus.
Sound like you? We’d love to hear from you.
Learn more in the position description
**Salary**:
**Enquiries**:
To apply, please submit your resume and cover letter by COB Wednesday, 3 September 2025.
Why join us?
At Coliban Water our people are on a mission to create a better life for our customers and communities - now and tomorrow.
We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.
Our commitment to inclusion means you’ll feel at home here no matter who you are, who you love, or what you stand for. As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.
At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.
What are you waiting for? We’d love you to join us.
Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to produce evidence of their Right to Work in Australia.
Please note that applicants may be contacted prior to the closing date of this advertisement.
-
Product Owner
7 days ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeJoin our Data Transformation initiative and be the Collibra Product Owner - One of Australia's Biggest Banks - A top 100 ASX listed company - Benefits includes flexible working, learning programs & discounts on banking **About us** With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any...
-
Service Owner
1 week ago
Bendigo, Victoria, Australia Bendigo And Adelaide Bank Full timeService Owner - Business & AgriWe've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.It starts here. With Bendigo Bank... and you.**About the Opportunity**Reporting to a Practice Lead, the Service Owner has overall responsibility...
-
Delivery Owner
1 week ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeTwo-Year Max Term Contract Opportunity Your new role with Bendigo Bank is just a few clicks away. **About the role** We are transforming, moving to a cloud first model, modernising and simplifying and you can be part of that! You will get the opportunity to work with the newest technologies, mentor others to see them improve their skills, whilst also...
-
Service Owner
2 weeks ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeService Owner - Business & Agri We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. It starts here. With Bendigo Bank... and you. **About the Opportunity** Reporting to a Practice Lead, the Service Owner has overall...
-
Delivery Owner
7 days ago
Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full timeTwo-Year Max Term Contract OpportunityYour new role with Bendigo Bank is just a few clicks away.**About the role**We are transforming, moving to a cloud first model, modernising and simplifying and you can be part of thatYou will get the opportunity to work with the newest technologies, mentor others to see them improve their skills, whilst also having...
-
Service Owner Treasury And Balance Sheet
2 weeks ago
Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full timeDrive our Treasury and Balance Sheet Service technology strategyGrow with us as we expand on our technology capabilityFlexible working, find a way that works for youAbout usWith more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our...
-
Product & Change Management Specialist
2 weeks ago
Bendigo, Victoria, Australia beBeeCustomerCentric Full time $109,632 - $132,520**Job Title:** Product and Change Management SpecialistJob Description: We are seeking an experienced professional to lead our customer-centric projects, including larger in-business change initiatives. You will support the contact centre across multiple sites, impacted by change across the bank, as well as various business-as-usual projects within the...
-
Product & Project Lead
2 weeks ago
Bendigo, Victoria, Australia Bendigo And Adelaide Bank Full timeProduct & Project Lead**Position description**:PD - Product & Project Lead (11.01.24).pdf****Closing date: Wednesday 18th September**This is an exciting time to join our Customer Contact team as the Bank renews and evolves our contact strategy. Come on board and help us realise the potential of our recent significant tech investment and implementation of...
-
Owner/Operator Class 1
3 weeks ago
Bendigo, Victoria, Australia Core-Mark Full timeCompany DescriptionCore-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution...
-
Service Owner Origination
2 weeks ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeTechnology Leadership opportunity within our Lending Practice Formulate, own, and drive the Origination Service strategy for Lending with a focus on modernisation and simplification Flexible working arrangements - find a way that works for you About us With more than 160 years of history, we are proud of our position in the community with more satisfied...