Technical Education Support Assistant

**Job no**: 531927
**Work type**: Full Time
**Location**: Sydney, NSW
**Categories**: Research Administration support
- **One of Australia’s leading research & teaching universities**
- **Vibrant campus life with a strong sense of community & inclusion**
- **Enjoy a career that makes a difference by collaborating & learning from the best**

**At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.**

The School of Psychology at UNSW is the leading Psychology school in Australia. It is located in the Faculty of Science and is recognised nationally and internationally for its excellence in research and teaching. It offers world class undergraduate psychology degrees, as well as postgraduate professional Masters training in Clinical and Forensic Psychology, an online Graduate Diploma program, and a PhD research program with over 120 students. 40 academic staff conduct experimental research in many areas of Psychology, including behavioural and cognitive neuroscience, perception, learning, memory and cognition, as well as health, social, developmental, clinical and forensic psychology. UNSW Psychology is the only School in the southern hemisphere ranked in the top 30 by discipline in the THES, QS and ARWU rankings. The School has well equipped research and teaching facilities and attracts outstanding staff and students from Australia and overseas. UNSW is located 5 km from the centre of Sydney and is close to other research centres, teaching hospitals, transport, shopping, and beaches.

The Technical Education Support Assistant will work closely with academic staff, technical support officers, and students in the School of Psychology to provide high quality technical support for education and research laboratories. This is an onsite role.

**About the role**
- **$78k - $82k plus 17% Superannuation and annual leave loading**
- **Fixed Term - 12 months**
- **Full time (35 hours)**

The role reports to the Senior Technical Officer and has no direct reports.

**Specific responsibilities for this role include**:

- Contribute to the smooth and efficient running of education and research laboratories through the provision of quality technical support, including the timely preparation for and turnaround of practical classes and/or labs.
- Provide technical assistance to staff and students, such as minor maintenance for computers, printers and AV equipment, and the requisition of minor works and services as required.
- Respond to technical support requests in an efficient and courteous manner.
- Assist with sourcing and maintaining equipment, instruments, chemicals and consumables required for teaching laboratories and/or research, taking careful consideration of cost and availability and liaising with the supervisor as required for guidance.
- Help to liaise with suppliers to rectify faults and organise repairs. - Assist in the receipt of goods and recording of details on electronic database, issue and attach barcodes for equipment items.
- Assist in the maintenance of the School asset register and in ensuring that all equipment/chemicals are stored safely and are correctly labelled.
- Maintain and audit inventories to validate records.
- Align with and actively demonstrate the Code of Conduct and Values.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others

**About the successful applicant**

**(Selection Criteria)**

To be successful in this role you will have:

- Completion of an associate diploma or certificate level qualification with relevant work experience (including experience gained in parallel with undertaking study), or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
- Demonstrated skills in construction, maintenance and repair of aspects of mechanical, electronic or computing equipment relevant to Psychology teaching and research laboratories.
- Demonstrated ability to establish priorities and meet deadlines.
- Sound written and verbal communication skills and the ability to liaise with a wide range of stakeholders.
- Effective record keeping skills (both paper and electronic), including the ability to work accurately, with attention to detail.
- Proven experience working as part of a high performing team.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Contact:
John Bolzan

Applications close: May 4th, 2025

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBT