Principal Information Management Officer

About the role

As the Principal Information Management Officer, you will act as a key advocate for Information and Records Management, ensuring alignment with QPT's strategic goals and ICT policies. Your technical expertise and leadership will guide stakeholders in adopting best practices in information governance, knowledge management, and data management.

Key responsibilities include:
Providing expert advice on trends and practices in information governance, knowledge management, and records management.
Managing eDRMS administration, troubleshoot complex issues, and collaborate with vendors to resolve incidents.
Building strong relationships with stakeholders to promote high-performance Information Management initiatives.
Developing and implementing standards, guidelines, and tools to achieve industry best practices.
Delivering engaging virtual and in-person training on Information Management systems and practices.
Leading system upgrades, patches, and hotfixes for Content Manager, including designing user acceptance test scripts.
Showcasing Information Management systems to prospective stakeholders, driving digital transformation.
Providing supervision and support to the Brisbane-based Information Management team.

This is a full-time temporary position from 30 June 2025 up to 31 December 2025 based in Brisbane. Download the role description to learn more.

About You

You will bring a strong background in Information Management and technical expertise in eDRMS systems. You'll possess excellent communication skills to influence stakeholders and deliver training, as well as the ability to lead projects and foster continuous improvement.

To excel in this role, the following attributes will be your keys to success:
Demonstrated expertise in contemporary information management practices, governance frameworks and compliance requirements.
Experience administering eDRMS platforms (e.g. Content Manager), including issue resolution and vendor liaison.
Strong communication skills, including the ability to prepare training material and deliver targeted user training.
Experience in the development and implementation of IM-related policies, procedures and standards.
Proven ability to build and maintain effective relationships with internal and external stakeholders.
Experience supervising or leading staff in a professional context.

While not mandatory, a qualification in an Information Management-related discipline would be advantageous.

What we offer

An opportunity to contribute to meaningful improvements on how information is managed and used
Opportunities for personal and professional growth
A supportive team culture that values employee mental health and wellbeing
Flexible work arrangements to support a work life balance

How to apply

If you are interested in working with us, please provide the following information:
Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
A cover letter (no more than two pages) outlining recent examples of your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.
Details of any visa conditions if you are not an Australian citizen or do not have permanent residency status.

Further information

The Queensland Public Trustee (QPT) is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._