Support Analyst

2 weeks ago


Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/JJ2225**Title**:

- Support Analyst / System Support - Azure, Dynamics CRM, Agile - Federal Government**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 Months + 12 Mont**Description**:

- **Dynamic Program of Work - Nationwide**:

- **Initial 12 month contract plus 2 x 12 month extension.**:

- **Business Grants CIO National Initiative**

One of Australia’s high profile **Federal Government Department** is looking to engage with an experienced **Support Analyst / System Support - Level 2/3** to develop and maintain relationships with other technical staff, and work with them to investigate, document and resolve complex user incidents. The successful **Support Analyst / System Support** will secure a **12 month contract **with **extension options** for a further 24 months and a **rewarding hourly rate.**

The successful **Support Analyst / System Support** will be responsible for, but not limited to:

- Undertake analysis of all escalated support tasks (Level 2 and 3) taking appropriate action to reach resolution
- Work collaboratively with other Grants program areas and the Grants and System Support team
- Write and update knowledge base and user help articles
- Use departmental service management tool to manage tasks and issues

The successful **Support Analyst / System Support** will have experience in the following:

- Strong communication and collaboration skills interfacing with key project stakeholders
- Experience in administering Microsoft Dynamics CRM
- Demonstrated experience working within an Azure service is highly desirable.
- Strong communication and collaboration skills interfacing with key project stakeholders


  • Support Analyst

    6 days ago


    Canberra, Australia ACT Government Full time

    The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply. **Eligibility/other requirements**:This role requires you to obtain and...

  • Ict Support Analyst

    2 weeks ago


    Canberra, Australia Hudson Australia Full time

    5 x ICT Support Analysts Required - Initial 6-month contract (possible 6-month extension) - Miscellaneous Award applies for this role: Rates from $40.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on skills and experience. - 8 hours per day - 40 hours per week - Australian Citizens required - Baseline clearance preferred...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/LS1293**Title**: - Project Analyst/Technical Solutions Analyst - Research - Proposals - Federal Government**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 Months + 6 Months**Description**: - **Federal Government Department**: - **Lucrative daily rates!!**: - **Multiple...

  • Analyst

    2 weeks ago


    Canberra, Australia Commonwealth Bank Full time

    **Credit Analyst - Commercial Banking**: - Support regional businesses and communities - Grow your career with hands-on experience and expert mentorship - Work with innovative tools in a high-performing, collaborative team **Do work that matters** Our Regional & Agribusiness Banking team partners with commercial clients (turnovers $15M-$150M) to deliver...


  • Canberra, Australia Leidos Full time

    **Company Description** Leidos is a Fortune 500® Technology, Engineering, and Science Solutions and Services leader. Leidos' 47,000 global employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. Leidos...

  • Analyst

    6 days ago


    Canberra, Australia Palladium Group, Inc. Full time

    **Analyst** **About Palladium** Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 2,000 employees operating in...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/LS1332**Title**: - Service Desk Analyst - Level 1 & 2 support - Federal Government**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 Months + 12 Month**Description**: - **High profile Federal government Department**: - **Initial 12 Month Contract + Extensions**: - **Lucrative...

  • Data Analyst

    6 days ago


    Canberra, Australia ACT Government Full time

    We are looking for a motivated and enthusiastic Data Analyst to join our team. This position reports to the Senior Data Analyst in the Development and Support Team, Client Services Branch. As a Data Analyst, you will play an important role in the branch by supporting the KPI framework, interpreting and analysing data using statistical techniques, ongoing...

  • Data Analyst

    2 days ago


    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/MF0046**Title**: - Data Analyst - Federal Government**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 Months + 1 x 6 Mo**Description**: - **Federal Government Department**: - **Excellent Contracting Hourly Rates $$**: - **12 Month contract + 6 month extension** A high...

  • Test Analyst

    2 weeks ago


    Canberra, Australia Hudson Australia Full time

    Excellent opportunity for an experienced Test Analyst to join a large federal government organisation in a long term contract role. - ** ICT Test Analyst | Large Government Agency | 12+ month contract**: - **Based in Canberra | Some WFH flexibility (1-2 days / week) - No Remote**: - **$100-110/hour | Australian Citizen - Security Clearance Req.** As the...