Mental Health Support Worker

Permanent Full-Time role
- Shift times are between 8:00am - 4:00pm
- Located in Tuggerah and co-located across Gosford and Wyong Mental Health units

In this role, you will work independently and as part of a multidisciplinary team to support consumers with low to moderate mental health needs, helping them to avoid re-admission or minimise the potential for hospital admission. You will engage with consumers through the structured 12-week program, using a goal-based recovery model. The program is adaptable, with a consumer-led pace. Your responsibilities will include providing generalised and short-term supports to help consumers build resilience and stay engaged with their recovery.
About you in the role
- Conduct initial assessments and engage with consumers weekly.
- Facilitate recovery planning using the Recovery STAR framework to identify goals and break down necessary support.
- Provide ongoing community-based support with a transition-based approach.
- Collaborate closely with external clinical teams, including the Local Health District (LHD), to provide monthly summaries, attend meetings, and adjust care plans as necessary.
- Maintain accurate documentation and records using CareLink and EMR ensuring that risk assessments, care plans, and progress notes are up to date.

About You
We are looking for a people-focused, adaptable, and self-motivated individual who can thrive in an off-site, independent role. You will have strong knowledge of services available on the Central Coast and be comfortable linking consumers with these resources. Success in this role requires:

- Minimum Certificate IV in Mental Health or Community Services.
- Current full driver’s license
- A commitment to mental health recovery and the ability to use strengths-based approaches to empower consumers.
- Strong interpersonal skills to engage with clients and collaborate with the Local Health District (LHD), as well as the ability to advocate
- A good understanding of local resources and community access (highly regarded)
- Experience with administrative tasks and documentation systems
- Familiarity with or willingness to learn about the Recovery Framework
- Risk assessment skills to ensure client safety and well-being.

What We Offer
- Professional development and training opportunities to enhance your skills and career.
- The chance to make a tangible difference in people’s lives by supporting them in achieving their recovery goals.
- A supportive and collaborative work environment with regular supervision and guidance.
- The opportunity to be part of a new and highly successful program that has gained recognition from senior staff at the Local Health District.

How to Apply
If you are passionate about mental health, committed to supporting individuals in their recovery, and excited to work in a dynamic, independent role, we would love to hear from you
About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value - it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.