Client Care Representative

4 days ago

Chermside, Australia Sonova Full time

Chermside, AustraliaClient Care Representative - Chermside

**Love interacting with people and providing 5-star customer service?**

**Want to make a difference in people’s lives?**

**Looking for a role with purpose and potential?**
- We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Chermside, QLD.- You will play an important role within our business providing exceptional service to our, predominantly older, clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.**This is a casual position, working consistently 1 day per week with the potential to pick up additional hours.**

**Who are we?**
- Connect Hearing is a leading provider of hearing health care services with a network of 140+ clinics nationwide. We exist to make a positive difference in our clients lives through better hearing.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures
- Managing the billing of our clients and taking a range of payments

**What do you need to be successful in this role?**
- Prior experience in face to face customer service and/or administration role
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids

**What's in it for you?**
- Competitive hourly rate
- Salary packaging options
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the MindTools eLearning Platform
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning

**Sounds interesting?**
- If you feel that this opportunity is right for you, we would love to hear from youSonova is an equal opportunity employer

  • Client Care Representative

    1 week ago

    Chermside, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Aged/disability Care Support Worker

    3 days ago

    Chermside, Australia Care to Care™ Full time

    Care to Care provides **in-home assistance** to **Aged**and **Disabled clients**enabling them to live their lives independently in their own homes. Our services include **Personal Care, Nursing Care, Domestic Assistance, Transportation, Companionship & Pastoral Care, In-Home Respite and Light Gardening**. We are looking for experienced **Aged and/or...

  • Physiotherapist | Community and Aged Care

    2 weeks ago

    Chermside, Queensland, Australia Valens Care Pty Ltd Full time $80,000 - $120,000 per year

    Valens Care is growing and hiringFull time, part time and casual community and aged care Physiotherapist roles available in the Brisbane North region.About Valens CareValens Care is rapidly growing in the aged care and community sector with exciting opportunities upcomingWe pride ourselves in the individualised quality of care we provide to the elderly...

  • Care Assistant

    6 days ago

    Chermside, Australia Ozcare Full time

    **$31.91 per hour**: - **Casual**: - **Smart mobile phone supplied**: - **$0.94 per km reimbursement**: - **Paid travel time between clients **Your Role** As a care assistant you'll be looking after the most important people in our organisation - our clients. Your tasks will include: - Providing the very best care and support to clients in line with...

  • Care Assistant

    3 days ago

    Chermside, Australia Ozcare Full time

    **$33.55 per hour**: - **Casual**: - **Smart mobile phone supplied**: - **$0.99 per km reimbursement**: - **Paid travel time between clients** - Ozcare is proud to share we recently implemented a _**_5.1% pay increase _**_to all employees. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and...

  • Cantonese Speaking Home Care Support Worker Needed

    2 weeks ago

    Chermside, Australia Sunny Care Home Service Full time

    **Casual /part time positions - immediate start!** Do you have a kind heart and want to make a real difference to older people’s lives? Do you enjoy working as part of a dynamic team in an organisation that truly cares and respects every team member? Sunny Care is a multicultural organisation with a great reputation for providing exceptional...

  • Care Assistant

    2 weeks ago

    Chermside, Australia Ozcare Full time

    **$33.59 per hour**: - **Part time positions available**: - **Smart mobile phone supplied + p**aid travel time between clients** Ozcare has part time opportunities available for Care Assistants supporting our clients across the North Brisbane region. **Your Role** As a Care Assistant you'll be looking after the most important people in our organisation...

  • Care Assistant

    2 weeks ago

    Chermside, Australia Ozcare Full time

    **$33.59 per hour**: - **Part time positions available**: - **Smart mobile phone supplied + p**aid travel time between clients** Ozcare has part time opportunities available for Care Assistants supporting our clients across the Brisbane North region. **Your Role** As a Care Assistant you'll be looking after the most important people in our organisation...

  • Care Assistant

    23 hours ago

    Chermside, Australia Ozcare Full time

    **$34.92 per hour**: - **Part time positions available**: - **Smart mobile phone supplied + p**aid travel time between clients** Ozcare has part time opportunities available for Care Assistants supporting our clients across the region. **Your Role** As a Care Assistant you'll be looking after the most important people in our organisation - our clients....

  • Care Assistant

    2 weeks ago

    Chermside, Australia Ozcare Full time

    **$26.84 per hour**: - **Part time**: - **Smart mobile phone supplied**: - **$0.99 per km reimbursement**: - **Paid travel time between clients** - Ozcare is proud to share we recently implemented a 5.1% pay increase to all employees. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment...