Restaurant Host/hostess

1 day ago

Castle Hill, Australia Crinitis Group Full time

Crinitis Castle Hill are on the search for a dynamic, confident and fast pace Host/Hostess, representing the face of the company, must have a strong customer focus in all tasks, keeping in mind that they may be the only staff the customer has interaction with initially, ensuring customer satisfaction. Your responsibilities will be not limited to those items described below.

Key Responsibilities & Accountabilities:

- Ensure adherence to company policy and procedures in regards to the reliability, punctuality, efficiency and smooth functioning of the restaurant.
- Create smooth, efficient, happy and informative experience for customers
- Prepare tables for customers, greet all customers coming to restaurants and present menu to customers and administer orders for all.
- Understand and expand knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
- Assist customers to select appropriate side dishes and drinks and communicate any special requirement of staff to kitchen.
- Ensure appropriate record of customer orders to ensure no billing discrepancies.
- Provide assistance and administer all cleaning as per cleaning schedule.
- Develop and maintain friendly relationship with regular patrons of restaurant.
- Manage and ensure appropriate resolution of all customer queries.
- Coordinate with kitchen staff and customers and ensure timely delivery of all services.
- Serve a complete course of order to customers including salad, drinks and main course. Assist customers to select extra replenishment after meal.
- Perform all basic activities in restaurant and ensure compliance to Criniti’s standards at all times
- Filling in for absent staff as needed; assisting with special events

Capabilities:

- Great customer service and communication skills
- Strong work ethic
- Positive attitude, enthusiastic personality and winning smile
- Immaculate personal grooming and presentation
- Demonstration of organisation behaviour and values
- Adhering to Trust and Teamwork

Knowledge, Qualifications, Languages, Skills & Attributes:

- Relevant Qualification or extensive experience
- Hands-on experience in a similar restaurant or hospitality environment
- RSA certified
- Excellent knowledge of food and beverages
- Is approachable and tolerant
- Professional presentation and communication skills with the ability to build relationships at all level of the organisation
- Understanding of laws as they relate to the organisation, in particular, the Liquor Act, the Responsible Service of Alcohol programme, Industrial Relations laws and WH&S laws

**Job Types**: Part-time, Casual
Part-time hours: 12 per week

**Salary**: $24.00 - $28.00 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Waiter - Prestigious Hatted Restaurant

    1 week ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Full time, Part time or Casual role - you choose!**: - ** Shifts - Wed to Saturday nights - flexible options**: - ** Join an award winning luxury Hotel group - AGFG Chef's Hat, Conde' Nast International **Traveler's** Award**: - ** Opportunities for further career development with a growing, luxury Hotel Group**: - ** Competitive salary...

  • Assistant Food and Beverage Manager

    1 week ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Competitive salary, flexible work hours and Free "YOU" Day - get a paid day off on your birthday**: - ** Full Time** **About The Role**: At Lindenderry Red Hill our food and beverage experience is driven by a commitment to deliver memorable dining moments. From the seasonal locally sourced ingredients to our curated wine list each element reflects the...

  • Food and Beverage Staff

    1 week ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Casual role - Fri, Sat, Sun shifts available - flexibility - work every weekend or just a few - Weddings, Events and Conferences**: - ** Choose and lock-in shifts through till March**: - ** Work Location - various Lancemore Hotels - transport available from our CBD Hotel - travel time paid - work 6 hours onsite, get paid for 8**: - ** Shift times - YOU...

  • Maintenance Officer

    2 weeks ago

    Hamilton Hill, Australia Aegis Aged Care Group Full time

    **About The Role** Full-Time position An exciting opportunity has arisen for an experienced and enthusiastic Maintenance Officer on a **full-time basis**at** Aegis Carrington.** Central to the residential area of Hamilton Hill, Aegis Carrington offers a host of well-appointed amenities including a hydro spa, library, café, alfresco courtyard dining,...

  • Customer Service Casuals

    3 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Casual role - Fri, Sat, Sun shifts available - Weddings, Events and Conferences**: - ** Multiple shift options - through till March**: - **7-11am, 5pm to midnight or 11pm -4am**: - ** Great extra income for Mums/Dads, Students, Retirees**: - ** $$$ "Refer a friend" program - $100 if they work 2 shifts, $200 for 10 shifts**: - ** Opportunities for...

  • Maintenance Officer

    2 weeks ago

    Hamilton Hill, Australia Aegis Aged Care Full time

    **About The Role** Full-Time position An exciting opportunity has arisen for an experienced and enthusiastic Maintenance Officer on a **full-time basis**at** Aegis Carrington.** Central to the residential area of Hamilton Hill, Aegis Carrington offers a host of well-appointed amenities including a hydro spa, library, café, alfresco courtyard dining,...

  • Cellar Door Staff

    1 week ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Casual role - Sat Sun role with flexible shift options**: - ** Great additional income role**: - ** Join an award winning luxury Hotel group - AGFG Chef's Hat, Conde' Nast International **Traveler's** Award**: - ** Opportunities for further training and career development**: - ** Competitive Salary - from $27.15 to $54.29 per hour - pending shift...

  • Breakfast Waiter

    3 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Casual, part time or fulltime roles - YOU CHOOSE!**: - ** Join an award winning luxury Hotel group - AGFG Chef's Hat, Conde' Nast International **Traveler's** Award**: - ** Opportunities for further training and career development**: - ** Flexible rostering across a range of shifts**: - ** Competitive Salary - from $27.15 to $54.29 per hour - pending...

  • Customer Service Casuals

    3 days ago

    Red Hill, Australia Lancemore Hotel Group Full time

    **Casual role - Fri, Sat, Sun shifts available - Weddings, Events and Conferences**: - ** Choose and lock-in shifts through till March**: - ** Work Location - Lindenderry Hotel Red Hill, transport hours paid from CBD and transport available**: - ** Shift times - YOU CHOOSE - 7-11am, 5pm to midnight or 11pm -4am**: - ** $$$ "Refer a friend" program - $100...

  • Wait Staff

    2 weeks ago

    Rooty Hill, New South Wales, Australia Solotel - Australia's most diverse hospitality group Full time $45,000 - $60,000 per year

    The Woodstock is launching September – and we're growing our crew for this exciting new chapter. Formerly the Carousel Inn, our reimagined venue will be a fresh hub for good times in Western Sydney. With a brand new fit-out, we're looking for front of house staff to serve, host and create a memorable guest experience for our patrons  We're growing our...