Customer Advisor 2

Customer Advisor 2 - Lismore, NSW
- Job number: 800205
- Primary position location: NSW- North coast region
- Category: Banking & Financial Services
- Category: Retail/Consumer
- Work type: Permanent Part time
- Closing at: May 30 2025 - 16:00 AEST

**Favourite**

- **Branch role in Lismore**:

- **Be supported to grow your career at NAB**:

- **Learning is a daily part of the job**:

- **Work in a collaborative and inclusive team environment**:

- **Monday to Friday 30+ hours**

**Branch Customer Advisor**

**If you are customer obsessed and have proven experience ideally within retail, hospitality, or financial services then we want to hear from you**

**You read that right, we want to hear from you if you have proven experience in delivering exceptional customer experiences - no matter the industry**

Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
- We are empowered to make a positive difference in for customers and communities.
- Everyone is given the opportunity to learn, grow and achieve.
- We set bold ambitions and clear expectations to get the best customer outcomes.

**You will become part of their financial journey from start to finish as you develop and grow into a banking professional, the Customer Advisor role is the perfect opportunity to kick start your career. To learn more about this CHALLENGING yet EXCITING role, please continue reading below**

**In this role, you will**
- Support our **Cowra**branch by being the first point of contact for our customers.
- Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
- Assist our customers with account opening, unsecured Lending and banking transactions
- Ensure all customer details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertaking ongoing training and development to enhance your career development

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately

**The Hours**

Join our team in this role within the hours **9:00am - 4:15pm, Monday to Thursday and 9:15am - 5:15pm Friday.**

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB