Automotive Trainer

**Exciting opportunity to join our RAA’s Automotive Services training team**:

- **Permanent full-time role based at Mile End with occasional travel required**:

- **Make a real impact by delivering high-quality training and development**

**Your new opportunity**

A fantastic new opportunity has become available for an experienced, enthusiastic, future focused and driven **Automotive Trainer** to join our Automotive Services team in a full-time permanent role.

As an **Automotive Trainer**, you will be responsible for providing high-quality training, support, and operational development within RAA’s Motoring Departments. Working closely with stakeholders, you will identify skill gaps and implement training solutions that enhance operational functionality, ensuring compliance with industry standards and best practices.

You will be instrumental in:

- Planning, developing, and delivering training programs using various methods, including eLearning, face-to-face, and virtual training.
- Ensuring training content is up-to-date and aligns with business requirements and member entitlements.
- Conducting on-road task observations to ensure compliance with safety and operational standards.
- Providing technical training on systems, technology, and customer service skills to support business needs.
- Assisting in the development and maintenance of Road Service Standard Operating Procedures (SOPs).
- Monitoring compliance with policies, procedures, and regulatory requirements, reporting any deficiencies.
- Collaborating with national training forums, including NATG (National Automotive Training Group).
- Supporting motoring department managers with staff recruitment, induction, and development.

**What will set you apart from the rest**

You are a confident and passionate self-motivated individual who enjoys working in a high-performing culture and collaborative environment. You’re committed to driving continuous improvement in training and skill development within the automotive industry. You’re passionate about helping our community (and members) and want to make a difference.

At RAA, we hire on **cultural add first and technical fit second** However, to be successful in this role, you will need to have:

- Trade qualification as a Mechanic or Automotive Electrician (mandatory).
- Certificate IV in Training and Assessment (highly desirable).
- Proficiency in MS Office, Articulate, and PowerPoint to develop training materials.
- Experience in video production and editing for training.
- Strong ability to work both independently and collaboratively.
- Excellent verbal and written communication skills, with effective presentation abilities.
- High level of confidentiality, professionalism, and adaptability to changing circumstances, processes, and technologies.
- Knowledge of Road Traffic Act, Australian Design Rules, and contemporary training principles.
- Experience in developing and delivering eLearning materials.

If you’re looking to make an impact and be part of a team that values expertise, collaboration, and continuous improvement, we’d love to hear from you

**About us**

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.