Health Clerk

Ideal for health administration career commencement
- Gain experience working with a team of health and allied health professionals
- Experience a unique health setting supporting ADF members

**Serco is a place where you can grow**
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Paid CPD leave for permanent employees
- Paid volunteer leave and leave for Reservists
- The provision of uniforms
- Free Car Parking
- A variety of lifestyle discounts through our Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
- Access to Sonder, our 24/7 Employee Assistance Program, including immediate mental health and counselling support as well as access to specialist support lines and wellbeing programs for you and your immediate family

Please note:

- Refer a friend or colleague who is a Healthcare Professional to join Serco’s Australian Defence Force Health Services team and receive a Prezzee Voucher if they are successful Conditions apply.

**Make an impact at Serco**

As a Health Clerk, you’ll make a positive impact by:

- With experience working in a clinical support role, you enjoy knowing your work is contributing to positive health outcomes for patients.
- Your excellent interpersonal skills mean you are able to easily communicate with internal staff and external customers and your team knows you are willing to go the extra mile to help out wherever needed.
- You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this.
- You are a respectful and professional person who demonstrates exceptional moral values in everything you do.
- You are passionate about providing clinical support services and working as part of a multi-disciplinary team to support delivery of the highest standard of care to patients.

**About ADF Health Services**
In partnership with Bupa, our ADF Health Services team provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia.

This includes providing defence-ready clinical and support staff across 45+ on-base locations, ensuring that ADF personnel have access to quality on-site medical care.

**About Amberley**
RAAF Base Amberley, the largest Air Force Base in Australia and approximately 50 minutes from Brisbane city. It provides operational and maintenance support for the precision strike element of the Air Combat Group, F/A-18F Super Hornet aircraft. Supports the strategic lift capability for the Australian military’s KC-30A Multi-Role Tanker Transport (MRTT), C-17 Globemaster III heavy lift aircraft and C-27J Spartan battlefield airlifters. The health centre provides primary medical, aviation medical, dental, nursing, physiotherapy, mental health and pharmaceutical services to over 6500 RAAF members. The standard operating hours of the centre are generally 0700-1630 Monday - Thursday (depending on role requirements), and a half day (5.5 hours) Friday.

**Serco is a place for you**
You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.
- To be successful in this role you’ll have:_
- The highest levels of personal integrity and ethical behaviour.
- Minimum of 1 year full-time experience in an Administrative role (or part-time equivalent).
- Demonstrated ability to work in a customer service focused environment (desirable).
- Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.

Please note:

- You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.
- You don’t need to be enlisted in the Defence Force to work as a civilian on-base and your job stays here, even if the Defence personnel you care for are deployed.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

**Are you ready to do important work that really matters?**
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do