Customer Care Consultant
2 days ago
**Customer Care Consultant - Brendale**
Super Retail Group is one of Australasia’s largest lifestyle retail groups. With our ongoing growth, a number of customer care consultant positions, based at our Brendale Distribution Centre have become available.
- Previous contact centre experience is highly advantageous however not essential_
These positions are offering
- full time opportunity with competitive wages + super
- significant discounts across all brands BCF, Macpac, rebel and Supercheap Auto. This means discounts on your camping gear, sports apparel, and everything else in our stores (life doesn’t get better than that).
- A vibrant, team orientated culture where we embrace and encourage new ideas
- Great benefits via the “Perks Program” - corporate rates on travel, accommodation, health and fitness, financial services, insurances and entertainment
- Great work-life balance along with group wide career and development opportunities
- Our call centre operational hours are between 7:00am to 7:00pm Monday to Sunday, successful applicants will be required to work rotating weekend shifts. _
What will make you successful:
- Great customer service experience, ability to problem solve, and deal effectively with demanding customers
- Strong verbal and written communication skills essential
- Confident typing and advanced computer skills
- A positive attitude that has our customers and people at the height of decision making
- Willingness to work in a fast paced, but fun, energetic and vibrant team culture
We are one of Australasia’s largest retailers and owner of iconic brands BCF, Macpac, rebel and Supercheap Auto. We’ve been inspiring our customers to pursue their passions for nearly 50 years. It’s at the heart of what we do, and our 16,000 strong team across Australasia are proud of that. For more click here
- Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. For more information_ click here
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