Microsoft Intune Sme

1 week ago


Deakin, Australia Unisys Full time

**What success looks like in this role**:
**Responsibilities and Accountabilities**:

- Hands on Experience on Microsoft Intune preferred
- Mobile Device management via Intune
- Handling co-management & Modern device management is an added advantage
- Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 8 to 11 years’ experience within engineering, building, and supporting a large heterogeneous multi-data center computing environment.
- In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
- Conditional access policies & Autopilot persona management skills
- Handling co-management & Modern device management is an added advantage
- In-depth work stream experience like mass rollout of software Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
- In-depth knowledge of Client OS (Android/IOS) and Troubleshooting.
- hands on experience in co-management and software deployment & Patch rollout via Intune will be an added advantage
- Manage period compliance reporting

**You will be successful in this role if you have**:
**_ecessary skills: _**
- _Strong understanding of ITIL, specific to Change & Release management _
- _Ability and willingness to take direction from technical service delivery lead and Client Executives _
- _Ability to work in a team environment _
- _Able to adapt to a changing technical environment _
- _Ability to coach other members of team in their area of expertise _
- _Ability to communicate clearly with all team members and end-users _
- _Ability to work with a sense of urgency _
- _Customer facing presentation and consulting skills _
- _Strong knowledge of Microsoft PowerShell _

**_Certifications: _**
- ITIL Foundation (optional), _
- Certification on Configuration Manager & Intune (Optional in case of Good knowledge) _

**_Additional requirements: _**
- _Must be an Australian Citizen _
- _NV1 Security clearance is required _

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.