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Store Business Manager

3 weeks ago

Chatswood, Australia M.J. Bale Full time

**Introduction**:
Step into a Leadership Role with Purpose, Style & Character
M.J. Bale is Australia’s foremost gentlemen’s clothier—crafted for men of character and built on the timeless pillars of authenticity, integrity, provenance, and style. From our commitment to natural fibres and sustainability to the pride we take in delivering exceptional customer service, we believe in doing things the right way—with passion and purpose.
We are currently seeking an experienced and inspiring Store Business Manager to lead our team at Chatswood.
**Description**:
About the Role
As Store Business Manager, you'll be responsible for leading the overall performance of your store—delivering an exceptional customer experience, building a high-performing team, and driving sales and profitability. This is an opportunity to take real ownership of your store and make a meaningful impact as part of a brand that values its people and purpose.
**Your key responsibilities will include**:

- Leading a passionate and professional team to deliver outstanding customer service
- Driving sales results and exceeding store KPIs
- Coaching, developing and mentoring team members to grow their retail careers
- Ensuring excellence in visual merchandising and stock management
- Creating a store culture that reflects the MJ Bale brand and values

**Skills and Experiences**:
What We’re Looking For
You’re a confident and experienced retail leader who thrives in a fast-paced, premium environment. You love engaging with customers, motivating your team, and bringing a high standard of energy and attention to everything you do.
**To be successful in this role, you will have**:

- Proven experience managing a fashion/lifestyle retail store (1-3 years minimum)
- A strong understanding of sales targets, KPIs and retail operations
- A natural leadership style with a focus on collaboration, coaching and accountability
- Passion for styling, tailoring, and premium customer service
- Strong problem-solving skills and attention to detail

What You’ll Enjoy at M.J. Bale
- A values-led culture focused on teamwork, sustainability, and progression
- A generous team member wardrobe allowance and staff discount
- Structured onboarding, product training and leadership development
- Opportunities to grow your career with a premium Australian brand
- Monthly bonuses, sales incentives, and recognition programs

Ready to Suit Up?
M.J. Bale is committed to creating a diverse, inclusive, and respectful workplace where everyone can thrive and reach their full potential.