Ward Clerk

Location: Melbourne | Southern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 57855

**Australia’s first Heart Hospital is opening soon**

**Our journey**

The **Victorian Heart Hospital** will be Australia’s first dedicated heart hospital and is nearing its final stages of construction. It will include a full range of ambulatory and inpatient cardiac care, including cardiac theatres, cardiac catheterisation laboratories, emergency, intensive care, and ambulatory services such as cardiac CT, echocardiography and specialist consultation. It will also feature a unique, patient centred model of care. The Victorian Heart Hospital will also play a key role in advancing research and teaching and will be home to the Victorian Heart Institute, a brand new, health and medical research organisation at Monash University.

As a **Monash Health** hospital, the **Victorian Heart Hospital** will be uniquely positioned to provide tailored cardiovascular care for all Victorians, and specialised life-saving procedures for our community. Upon completion, Australia’s first cardiac hospital will deliver a new **Monash Health** standard in model of care and patient care experience.

**Cardiac Intensive Care Services Victorian Heart Hospital**

As the first dedicated cardiac **intensive care service **in Australia with a state-of-the-art 16 bed Cardiothoracic care unit, yours is a pivotal front-line role providing excellence in care to complex cardiac patients. You will have the opportunity to be an integral member of a newly built cardiac **intensive care** service that will deliver patient centred critical care with access to cardiac care specialists***

**Now Recruiting Intensive Care Unit Ward Clerks**

**Are you working in intensive care now? Would you like to? If so, we invite you to be part of our critical care administration team now**

By joining **Monash Health** now, you will have the opportunity to fast track **_your_** career and:

- be welcomed into a positive environment and embed yourself into a supportive culture
- gain invaluable experience while making a real difference in the lives of others
- be part of history and transition into our purpose-built heart hospital in a sustainable design with cutting edge technology and world-leading research

**Ongoing Ward Clerk opportunities available now**

**What you bring**

The **Ward Clerk** is a key role within the Unit, providing customer focused service to patients and their families. Working in a busy, team-based environment, the **Ward Clerk** provides efficient and effective clerical support to the clinical ward staff. The **Ward Clerk** contributes to optimum patient care and actively contributes to the functioning of the unit. You are passionate about helping others, especially in a challenging situation, is what drives you to provide exceptional support to our patients and their families. As the first point contact for many of our patients when they attend our unit, a welcoming manner with clear communication skills combined with empathy and patience is essential for this role.

No two days will be the same and you’ll be part of a passionate team at Australia’s only dedicated heart hospital, providing faster access to **intensive care** and highly skilled staff when they need it most.

Working closely with a passionate **intensive care **cardiac team, you also bring the following demonstrated skills, experience and knowledge:

- previous experience greeting and attending to patients in person or by telephone
- ability to record information accurately and in a timely manner including registering patient information, admissions, discharges and booking interpreters and transport
- sound computer skills to undertake a variety of clerical tasks including Medicare billing for outpatient clinics
- excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
- attention to detail coupled with ability to priority competing tasks and deadlines
- able to work autonomously as well as part of a wider multidisciplinary team

**In Return**

You’ll be joining Australia’s first dedicated heart hospital and be a part of:
- a passionate cardiac team dedicated to making a difference to the health of Victorians
- a friendly, flexible work environment
- unique opportunities for education, career growth and support
- mentorship from a highly experienced and respected team
- the largest public health service in Victoria, employing more than 22,000 people

We recognise the value of equal employment opportunity and are committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**Monash Health is a great place to work**

Our employees enjoy a range of benefits inclu