Store Manager

2 weeks ago

Sydney, Australia Savers Australia Full time

493102
- Sydney, NSW, Australia
- Store Leadership
- Full time

**About our Business**

Since our humble thrift shop beginnings, we’ve come a long way in the second-hand space, growing into a global reuse champion and driver of the Thrift Proud movement. As champions of reuse, we’re committed to keeping one-of-a-kind finds out of landfill and helping people reuse, repurpose and upcycle - to experience the joy of thrift shopping for the good of hip pockets, and the planet. But how we do it, and the people that we do it with, matters a great deal.

**About the Role**

Reporting to the District Manager, you will lead our **New Auburn store**. You will be responsible for managing store performance to budget, developing your team’s capability, all while ensuring our customers and not-for-profit donors receive exceptional service.

A typical day might include:

- Analysing the previous week’s results and adjusting the sales floor to maximize sales
- Meeting with the Warehouse Operations Manager to discuss the product needs of the store
- Leading a safety meeting with the Joint Health and Safety Committee
- Coaching a production team member on how to grade an item
- Welcoming a new team member into our business, ensuring they are having an engaging onboarding experience

**About You**

To ensure you can hit the ground running, you will have a mix of the following:

- Availability for full time hours across Monday to Sunday on a 3-week rotating roster
- Prior experience managing teams in a fast-paced environment - you might have worked in retail, hospitality, or other customer-focused industries.
- Strong communication, coaching and leadership skills - you know how to empower and inspire your team to achieve their goals.
- Impact driven - you want to make an impact on your team and your community.
- Customer focused - we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors.
- Eager to learn - you are always looking to find a better way, adapt and improve.
- Do the right thing - you are passionate about standing up for what’s right and doing what you say you will.
- Celebrate uniqueness - we are made up of people from many different backgrounds, so you recognise that we all have something special to contribute.
- Passion for secondhand shopping - you are a thrifter and passionate about making secondhand, second nature.

We are a team of thrifters, always searching for the unique and one-of-a-kind finds. With training, career development, and bonus opportunities, and discounts across a range of retailers, travel and attractions our team is a great one to be a part of. You’ll positively impact team members, customers, donors, your community, and the environment.

If you are a leader that feels passionate about making secondhand, second nature, we want to meet you

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