Customer Service Advisor

3 days ago

Brunswick, Australia DJI STORE PTY LTD Full time

**Are you passionate about innovation, drones, and photography? Do you excel in sales and love delivering solution-oriented services? If so, D1 is your ideal next step**

**About D1 Store**:
D1 Store proudly stands as Australia's First and Only Authorised Retail Store for drones and related technology. Established in 2017, we have expanded to 8 Stores across Australia, including 2 Flagships, and our growth continues We're more than a retail store; we offer trade-ins, rentals, maintenance, and training services. Our success is built on unparalleled customer service, deep product knowledge, and a problem-solving ethos. We’re on the lookout for experienced, solution-driven sales professionals to join our team and contribute to our vision of being the ultimate DJI destination in Australia

**Your Role**:
**Key Responsibilities**:

- Excel in delivering exceptional customer service while managing multiple tasks or customers.
- Embrace our core values of customer orientation, motivation, and continuous improvement.
- Collaborate with other departments to enhance the sales process.

**What We Offer**:

- Exclusive staff discounts on DJI products.
- Free rentals of our range of DJI products.
- Sales incentives and rewards for meeting and exceeding individual and team KPIs.
- Opportunities for professional growth in various departments including Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise, and D1 Labs.

**About You**:

- An experienced sales professional with a track record of solution-oriented service.
- A passion for drones, cameras, and technology (preferred but not essential).
- Exceptional listening, communication, and interpersonal skills.
- A positive, proactive attitude with excellent personal presentation.

**Ready for Takeoff?**

**Job Types**: Full-time, Casual

**Salary**: $45,000.00 - $55,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Location: In person

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