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Quality & Compliance Specialist

2 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

Be part of an inclusive and high-performing team
- Enjoy a rewarding career move with opportunities for development
- Make a difference with a fund that puts members first

**About us**

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

**About the role**

To support our success we are looking for a Quality & Compliance Specialist to join the Member Services team based in either Brisbane, Sydney or Melbourne.

As a Quality & Compliance Specialist, you will be responsible for providing advice and support to the Member Services Leadership Team to ensure that appropriate management practices, frameworks, tools and systems are in place to enable the ongoing measurement, management and improvement of Member Services risk controls, quality and compliance. You will also provide expertise and guidance to develop the current and future people capability and culture of the business unit to enable consistent and high-quality control outcomes for our business and our members within regulatory and risk constraints.

Working closely with stakeholders within and across the business, you will ensure all capability impacts of regulatory change requirements are identified, scoped and understood to enable successful transition into the business with achievement of desired outcomes.

**This role is available as a permanent/ full-time opportunity.**

We are **flexible** with location provided you can attend the Brisbane, Sydney or Melbourne office at least once a week.

**About you**

If this is the right role for you, your skills and qualifications may include:

- Demonstrated experience in quality and competency frameworks and measurement systems, including training strategy, development and management of operational risk.
- Proven ability to identify, manage and address risks and issues, including change resistance with the potential to impact the successful implementation of quality outcomes.
- Knowledge and understanding of the drivers, legislation and market trends within the superannuation and/or insurance industries.
- Demonstrated business and commercial acumen through communication of complex issues, assessment of risk and improvement recommendations.
- Demonstrated experience developing strong internal and stakeholder relationships.
- Highly developed interpersonal, oral and written communication skills including the ability to solve complex business issues and deliver successful solutions.
- Demonstrated ability to prepare and present reports, submission, policy and briefing papers as required.

**How you'll benefit**

As part of the Australian Retirement Trust team, you’ll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members. We provide a dynamic and rewarding work environment featuring:

- Competitive salary, bonus, and super offerings
- Flexible work arrangements
- Generous parental leave entitlements
- A focus on learning and development, including study assistance
- Volunteer and community service leave
- LGBTQI + and disability employee networks
- Wellbeing initiatives including Employee Assistance Program and discounted health insurance
- An additional leave day each year on top of annual leave.

**Next steps**

LI-DNI