Poct Product

**Employment Type**: Permanent Part Time
**Position Classification**: Technical Assistant Grade 2
**Remuneration**: $31.21 - $32.41 per hour plus superannuation
**Hours Per Week**: 24
**Requisition ID**: REQ574637

**Location**:Lismore Base Hospital

**Application close**:10th June 2025 - 11:59pm

**About the opportunity**
Bring your technical knowledge and customer service skills to a critical frontline support role with NSW Health Pathology, where you’ll play an essential part in the delivery of high-quality Point of Care Testing (PoCT) services across a range of clinical environments. This is an exciting opportunity for an experienced professional to contribute to patient-focused healthcare by supporting laboratory-based and clinical staff with the implementation, operation, and maintenance of PoCT devices. You will be part of a dynamic and collaborative team, responsible for ensuring best-practice standards and reliable performance of PoCT services, while building strong relationships with clinicians, medical practitioners, and internal stakeholders.

This role offers variety and scope, including hands-on technical support, stock and equipment management, data entry, and contributing to staff training and competency assessments. Your ability to stay technically proficient, manage multiple systems, and maintain accuracy in data handling will be key to your success. If you're passionate about healthcare, thrive in a fast-paced and evolving environment, and take pride in delivering high-quality customer support, this role provides an excellent platform to make a real difference across NSW Health Pathology's statewide network.

**What we can offer you**
- Generous salary packaging options and other fringe benefits
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training with RTO My Health Learning

**What you'll be doing**

To perform, under supervision, a range of scientific, technical and customer support services for laboratory-based and clinical staff, to deliver a patient-focused service.
- Ability to work independently and within a team environment with the ability to maintain high quality work output while managing competing priorities.
- Demonstrated organisational skills with the ability to prioritise work and manage competing priorities.
- Demonstrated problem solving and analytical skills combined with the ability to investigate and resolve general issues within the laboratory environment.
- High level interpersonal skills and demonstrated ability to communicate, consult and negotiate with key stakeholders at all levels, preferably in a laboratory environment.
- Experience and/or understanding of quality assurance and quality control principles.
- Demonstrated high level of PC skills, including being able to use programs like word processing and spread sheets and/or a laboratory information system.
- Current unencumbered NSW (Class C) drivers licence and the ability / willingness to work across various locations / sites as required.

**Need more information?**

**Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases**

This is a Category A position. All Category A applicants must read and understand _NSW Health_ _Policy Directive_ _PD2024_015_ Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases_. All recruits must agree to comply with the requirements outlined in this policy. All recruits must provide evidence against specified diseases and comply with the requirements of this policy at their **own cost** prior to appointment.

**New to NSW Health Pathology?**

**Working Rights**

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

**Talent Pool**

**Our Commitment to Diversity and Inclusion**

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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