Graduate Customer Development Officer

2 days ago

Salisbury, Australia EGR Group Full time

**Graduate Customer Development Officer**

**About EGR**

The **Australian owned** EGR group is a market innovator and leader in manufacturing since 1973. Our business is well established domestically and also **operates internationally in North America, Asia and Europe with wholly owned operations, employing over 1200 people worldwide. **EGR's innovative product development has made our a**utomotive accessory products** dominant in the domestic and overseas marketplace.

**Why EGR?**
- **EGR is a diverse**, people-friendly company, and are proud of **the wide range of cultures and languages **we employ.
- We invest in our employees development by offering **on-going professional** development and **mentoring**, along with career progression opportunities and **internal promotions.**:

- **We offer** a range of support programs via our EAP provider, available to all staff and their immediate family members.

We are currently seeking a motivated, enthusiastic individual for the position of **Graduate Customer Development Officer **within our **Automotive Division**. The position will be based at our Head Office located in Salisbury, Brisbane.

**Responsibilities**:

- Manage relationships and develop communication with key Automotive OEM Customers.
- Develop and co-ordinate sales targets, and liaise closely with the Operations Team to ensure the most productive strategies are utilised based on the most current sales orders and forecasts.
- Ensure customer requirements are met by liaising with Production Schedulers and ensure that we are achieving on time deliveries.
- Work with Product Development to ensure new product concepts are presented to key customers.
- Negotiating pricing and warranty claims with customers.
- Travel regularly to Customers to ensure we understand their requirements and that they have a high level of customer satisfaction.
- Ensure the department conforms to Quality Standards.
- Ensure the department conforms to the Health and Safety Act and regulations.
- Establishing, developing and maintaining business relationships with our customers.
- Liaising with our customer service department to respond quickly to customer enquiries and to resolve any customer issues.
- Continually seeking new business opportunities.

**Skills Required**:

- Computer literacy.
- High level of written and oral communication skills.
- Good sales and negotiation skills.
- A well developed focus on customer service.
- Be a self starter, looking for a challenging and a rewarding position.
- Excellent Microsoft Excel Skills.

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Salisbury, QLD 4107: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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