Trainee Financial Counsellor

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- Our trainee Financial Counsellors provide basic financial counselling to clients and communities. This position is an opportunity to transition into financial counselling role whilst studying Diploma in Financial Counselling.

Why this role matters

Moneycare is The Salvation Army’s national financial counselling and financial capability program. It is one of the largest and long-running such programs in Australia. Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation. Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

Our Financial Counsellors provide financial counselling to clients and conduct thorough assessment processes that ensures that clients receive a prompt and efficient service. Integrate this with state-wide telephone financial counselling service (Moneycare).

As a Trainee Financial Counsellor you will provide a holistic financial counselling and advocacy service to people in financial difficulty or crisis which recognises the ways in which other life issues may interact with personal financial issues, considers the clients’ unique circumstances, their financial history and financial behaviours.

Other responsibilities include:

- Conduct group community education (financial literacy/capability) sessions where appropriate and in consultation with the Moneycare Manager with a view to helping people build longer-term capability, manage their money better and make informed choices
- Operate the local Moneycare practice with autonomy but within TSA and Moneycare policy and procedure, managing own scheduling, case load and reporting of statistical data.

You will bring
- Willingness to undertake Diploma of Community Services - Financial Counselling or just commenced Diploma of Financial Counselling
- Minimum of 2 years experience in a similar role
- Accreditation as a Financial Counsellor (member of FCAN) or be willing to attain accreditation as soon as possible
- Knowledge of the relevant legislation and information pertaining to financial issues or any other para legal experience
- Demonstrated high level interpersonal, active listening and analytical skills
- Proficiency working within a Windows Office environment
- Demonstrated ability to work with different cultures and backgrounds
- Demonstrated money management and negotiation skills
- Demonstrated ability to work with people suffering difficulties and crisis
- Demonstrated ability to work within a counselling framework is highly regarded
- Clear Working with Children Check NSW
- A willingness to undergo a National Police Check

YOUR LIFE AT THE SALVOS
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries: Contact Masa McCullum or Rovind Kant on 02 9633 5011
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_