Area Supervisor

**Serco is a place where you can grow**

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Opportunity to step up into leadership with full training and support
- Work in a role where no two days are the same
- Be part of a diverse and inclusive workplace where your contribution is valued
- Tools of the trade: phone, uniform, vehicle allowance, and equipment provided
- Career progression opportunities within a respected, national organisation
- A variety of lifestyle discounts through our benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
- Financial wellbeing support and special offers across home loans, credit cards, and everyday banking
- Access to Sonder, our 24/7 Employee Assistance Program, including immediate mental health and counselling support as well as access to specialist support lines and wellbeing programs for you and your immediate family

**Make an impact at Serco**

Join one of Australia’s top facilities management providers and be part of our exciting journey as we continue to expand.

We are seeking a hands-on **Area Supervisor** to join our growing team and support frontline staff across multiple client sites in the Sydney North Shore Region. This role is ideal for someone who knows the cleaning industry inside out and is ready to move into a leadership position — while still staying close to the work on the ground.

**Shift Time**: 5am to 9am and 2pm to 6pm

**Key Responsibilities**:

- Supervise, support and motivate cleaning teams across multiple sites
- Conduct site inspections, quality audits, and ensure service delivery meets client standards
- Step in to perform cleaning duties and cover shifts when required
- Manage rosters, assist with recruitment, onboarding, and training
- Build strong relationships with both clients and frontline staff
- Promote a safe work environment and ensure compliance with WHS procedures
- Manage stock orders, ensure equipment is in place, and report site issues
- Assist in reporting, time & attendance tracking, and operational planning

**Serco is a place for you**

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

To be successful in this role you’ll have:

- Prior cleaning experience (essential), ideally with a good understanding of industry best practices
- Strong communication and organisational skills
- A “lead by example” attitude and willingness to step in when needed
- Confidence working independently and managing small teams
- Enthusiasm for learning and developing in a leadership role
- Valid Driver’s Licence (essential)
- WWC
- NSW National Police Check

Please note:

- This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.

**Are you ready to do important work that really matters?**

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

**Impact a better future at Serco.