Food & Beverage Supervisor

15 hours ago

Fyshwick, Australia Qantas Lounges Canberra Full time

**Let’s start with the good stuff...**

**What are the benefits?**
- Free meals and coffee on shifts
- Free Car Parking
- Hotel discounts (staff rates) at over 3000 hotels globally
- And most importantly, work for a world class company who offer stability, career progression and a genuine focus on our people.

Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively. Our reputation is founded on guest passion, sustainable performance, innovation, spirit of conquest, trust and respect.

This is an exciting opportunity to join the Qantas lounges team as a Food and Beverage Supervisor.

This role requires you to drive a small team to deliver our guests the highest level of customer service. You will need to be confident in your leadership ability as no two days are the same and you will be required to make decisions on the spot.

**Responsibilities**:

- Ensure a friendly, efficient and professional food & beverage service is provided to all guests
- Familiarise yourself with VIP and regular guests to ensure their requests and needs are met
- Supervise team members and set service expectation
- Actively resolve complaints and challenges presented by guests
- Conduct staff induction and training, ensuring all staff are competent in service procedures

Skills and experience:

- Previous experience in a similar role
- Strong knowledge of food and beverage products
- Ability to maintain high and consistent standards
- Impeccable grooming and personal presentation
- Responsible Service of Alcohol (RSA)

Applicants must have the ability to work a rotating roster including Public Holidays and it is preferable that you can work Wednesday - Sunday.

We are looking for a true food & beverage professional who has strong leadership potential and who will thrive in a fast pace environment.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: $25.00 - $37.14 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Afternoon shift
- Fixed shift

Supplemental pay types:

- Penalty rates

Work Location: In person

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