Commercial Analyst- Loyalty

Hybrid and flexible working, health & wellbeing programs - Collaborative culture with a genuine commitment to sustainability - 13 month fixed term contract with learn and grow opportunities (4 days or full time) **Join Hanes Australasia as a Commercial Analyst - Loyalty** Are you a strategic thinker with a passion for data-driven decision-making and a customer-first approach? Hanes Australasia, home to beloved brands like Bonds, Bras N Things, and Sheridan, is seeking a talented Commercial Analyst - Loyaltyto spearhead the commercial success of our loyalty initiatives, reporting to our Head of Loyalty. **Key Responsibilities**: - Maximize Profitability: Lead the financial and commercial management of our loyalty programs, focusing on: - Optimizing & measuring the return on investment (ROI) - Measuring and tracking incremental sales - Establishing program KPIs and continuously reviewing theprograms' performance against forecasts and budgets - Forecast and Analyse: Leverage insights, create detailed reportsand forecast performance to: - Identify new growth opportunitiesand identify areas to optimise program operating costs and efficiencies - Develop strategies to enhance customer engagement and value - Develop financial models and frameworks for offers to drive profitable returns - Run analysis and reporting on campaigns and initiatives to understand impact to sales and member behaviours - Project Management & Cross Functional Collaboration: Manage projects with a focus on delivering commercial outcomes via loyalty: - Ensuring alignment and effective implementation of loyalty projects across the organization - Providing robust analysis and reporting to wider team - Running cross-functional meetings and project boards relating to any loyalty developments - Coordinating strategic planning, and collaborative efforts across our IT, Marketing and Ecom teams. **To excel in this role, you will ideally need**: - Proven P&L Management: 3+ years' experience managing a Profit & Loss (P&L) for a business or brand, demonstrating your ability to drive financial success. - Data-Driven Insights: Extensive reporting experience, with the ability to translate complex data into actionable insights and compelling messaging. Experience with data visualisation tools (Power BI, etc.) is preferred. - Project Management Excellence: Proven experience in managing projects across cross-functional teams, ensuring seamless collaboration and effective project delivery. Experience with project boards (Monday etc.) is beneficial - Organisation: Highly organised and able to juggle multiple projects and P&Ls at once. - Stakeholder Management: Excellent communication and collaboration skills, with the ability to work cross-functionally. - Previous experience working within loyalty and retail would be beneficial. **About Us** Hanes Australasia is a leading retailer with a network of over 550 stores, 14 websites, and an extensive wholesale presence across Australia, New Zealand, and beyond. We are committed to creating a better life for people and the planet through our sustainability initiatives and ethical practices. **What can we offer you?** - Work for an amazing brand that is an Aussie household name... work with inspiring cross-functional teams and stakeholders... join a business with an unrivalled culture - Huge staff discounts across all the amazing brands in the Hanes portfolio... we're talking huge savings on Bonds, Champion, Sheridan, Bras N Things, Berlei, Jockey - and more - Sample sales and extended family and friends' discounts - Wellness Programs - regular free skin checks, flu shots, remedial massages, Employee Assistance Program, fresh fruit delivered on-site - Access to awesome perks, including corporate discounts,Employee Assistance Program, Parental Leave Program - Monthly business updates from our CEO and Senior Leadership Team, with regular presentations from our community partners - "Summer Fun" - take advantage of a day leave every fortnight, in addition to your leave allowance, during the summer months and make the most of the sun - Company-wide "Golden Yarn" Reward & Recognition Program - Flexible and relaxed office environment with sit-stand desks and a strictly casual dress-code - "Lunch & Learn" sessions, with topics including financial management and health & wellness Established and committed LEAN organization offering on-going training to all employees **CULTIVATING A DIVERSE AND INCLUSIVE WORKPLACE** LI-PRIORITY