Cruise Sales Team Leader

4 days ago

Broadbeach, Australia Ignite Travel Full time

**Job no**: 511842

**Brand**: Ignite

**Work type**: Full time

**Location**: Queensland

**Categories**: Leisure Travel & Retail

**WHO ARE WE LOOKING FOR?**

We’re seeking a **Sales Team Leader** to join our amazing team and take on the following responsibilities:

- Lead and develop team members to enable them to exceed targets
- Assist the current leadership team with Work from home/HQ staff
- Coach and oversee team members on bookings, enquiry, follow up & conversion
- Ensure that the team maintains increased productivity month on month through daily goal setting: KPI’s
- Understand all targets and use data effectively to manage team performance e.g. accounts actioned, sales made, margins, and conversion
- Improve consultants work flow & processes
- Identify missed opportunities & coach consultants to improve each month
- Recognise inefficiencies and implement changes
- Motivate on a daily basis
- Results and growing performance of individuals
- Recognise areas for growth in the team to increase stats

**WE’D LOVE TO HEAR FROM YOU IF YOU HAVE**:

- Demonstrated experience in managing and engaging a Sales team effectively
- Excellent communication skills with attention to detail and accuracy
- Strong leadership and managerial skills with the ability to motivate others
- Problem solving ability
- Sales Drive, Determination & consistency
- Fair & consistent approach
- Strong listening skills
- Contact Centre operations and travel performance metrics
- Structured & creative approach to work
- Solution focussed skills

**WHAT'S IN IT FOR YOU?**
- Boost your career in a well-recognised brand and in an exciting industry
- Access to exclusive discounts on flights, accommodation, cruises, tours and more
- Confidential access to your own health consultants and financial advisors
- Amazing team environment
- Personal growth & development

Expressions of interest will close 18 Nov 22

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