Security Officer Cas

1 week ago

Cheltenham, Australia TRIDENT SERVICES AUSTRALIA Full time

**Security Officer**

Trident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of highly proactive and well managed services to our Clients.

**Your duties and area of responsibility will include**:

- Provide high quality customer service front line service and support
- Risk identification and issue resolution
- Reporting and recording incidents and various other activities whilst on shift
- Responding to all medical and security incidents
- Strong interpersonal, written and verbal communication skills
- Responding to emergency events in accordance with site systems and processes
- Ability to develop professional relationships with emergency services
- Developed understanding of conflict resolution and de-escalation

**The minimum requirements for this position are**:

- Current First Aid and CPR Certificates
- Current Security License and Crowd Control License in State of employment
- Effective verbal and written communication skills
- Well-developed client service skills
- Customer Service experience
- Flexibility to work within a rotating 24/7 roster
- High personal integrity and grooming standards
- Previous experience in a highly regulated environment
- Organised - outcome and deadline oriented

**Trident Benefits**:

- Full professional uniform provided
- Stable, long-term employment
- On-site training, professional development

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