Computer Repair Field Technician

**Join Our Team**

You’re looking for a new job for one major reason: you’re unhappy with the company you are still working for.

So, why join the Computer Cures team? Here are a couple of ways our company will improve your work and life.
- Your **5+ years** experience will be **valued** and **appreciated**:

- You will be asked for your wisdom and ideas and be **respected** at all times
- You will be a valuable team member in a small, fast growing business

Computer Cures is loved by its home owner and small business customers. We want a reliable, professional team member to join us and grow with us.

Computer Cures provides excellent customer service, with hundreds of 5-Star Customer Reviews.

**Want more rewards for your good attitude and computer skills from the company you work for?**

8 reasons you will enjoy your work as our onsite computer technician

1. You will be respected at all times. You will not be the recipient of anger or criticism from management.

2. You will be asked questions, for your feedback from experience, and as a form of education.

3. You can share recent experiences, challenges, and ideas and feel appreciated in our weekly team meetings.

4. You’ll learn and be in control of our systems without intense supervision.

5. You’ll be treated how we want you to treat and talk to our customers.

6. Your role is important and significant as we’re a small but fast-growing company.

7. Your ideas will be appreciated and rewarded.

8. Opportunity to contribute to all areas of the business.

**Do You Like Variety of Work?**

We offer a whole range of computer repair and maintenance services, so no two days at work are the same.

For our customers you will need the following skills:

- Computer repair and upgrades for PCs, Macs, Laptops, and Desktops.
- Advanced hardware skills, including troubleshooting, repair, and upgrades.
- Advanced software skills, including troubleshooting Windows 7, 8, and 10, and OSX.
- Networking experience preferred, (but not essential).
- Proficiency in Apple iPhones, iPads, and Android devices.
- Experience working in IT support for a mobile computer repair company or computer shop.

**Attitude is Key**

Your attitude is more important than decades of experience or loads of qualifications.

**What We’re Looking for**
- Excellent communication skills with the ability to explain technical issues in ‘plain English’.
- A friendly and personable nature with customers in their home or office.
- Enthusiastic, optimistic attitude and willing to learn.
- Clear thinking with the ability to work under pressure and solve problems.
- Passion for technology.
- Work with integrity and ethics.
- Attention to detail.

**Benefits: What You’ll Enjoy**
- Top Technology - Company provided iPhone, iPad & work tools.
- Professionally branded work uniform, work bag and your own personalised business cards and name badge.
- Extensive training and support.
- State of the art offices and dedicated computer repair workshop based in Parkdale, Melbourne (Australia).
- Free underground car parking.
- Energetic & fun team-orientated culture.
- Supportive team environment.
- Fuel allowance & e-tag.

**Our Core Values**
- Make mistakes, learn and grow.
- Be proud of the business.
- Pursue growth and learning.
- Build a positive team & family spirit.
- Improve business everyday.
- Delivery ‘WOW’ customer service.
- Go the extra mile for our customers.
- Always be a team player.
- Have fun at work.
- Your ideas are appreciated and rewarded.

**The Essentials**

Before you pick up the phone, please make sure you meet these basic requirements:

- An Australian (permanent) resident.
- Over 5 years experience in computer repairs (in both hardware & software)
- Must live in Melbourne.
- Reliable and organised.
- Outgoing, professional, clean cut and have a can do attitude.
- Inspire trust in others.
- Own a reliable and well-maintained car and have a full drivers licence (with good driving record).
- Are willing to undergo a police background check.
- Own a smartphone.

Feel like the position is for you? Fantastic. We want to talk with you. That’s right - talk. Not read your resume.

By chatting on the phone, we can gauge your attitude, expertise, and work ethic. Give us a call on **1300 407 187** today, but keep in mind the first question will be ‘Do you have 5 years experience in computer repairs?’ - that’s the first prerequisite.

**Resumes will not be accepted** in the first stage and will be disregarded if sent.

**Job Types**: Full-time, Permanent

**Benefits**:

- Professional development assistance
- Travel reimbursement

Schedule:

- Monday to Friday