Receptionist/all Rounder

2 days ago

Surfers Paradise, Australia Mari Court Full time

**Job description**

Mari Court is a premier holiday resort known for its exceptional service and stunning surroundings. We manage holiday units and long-term units and provide comprehensive caretaking services to ensure our guests have an unforgettable experience.

**Key Responsibilities**:

- Greet and welcome guests in a professional and friendly manner
- Handle guest inquiries and provide accurate information about the resort, amenities, and local attractions
- Manage check-in and check-out procedures efficiently
- Coordinate with housekeeping staff and other contractors to ensure units are prepared for guests
- Assist in resolving any guest issues or complaints promptly and effectively
- Maintain a tidy and organized reception area
- Perform administrative tasks such as data entry, filing, and record keeping
- Other related reception works to assist the manager

**Qualifications**:

- Previous experience in a Front Office Receptionist within hotels or resorts is preferred
- Excellent communication skills, both verbal and written; problem-solving skills
- Strong organisational skills with attention to detail
- Knowledge of booking system
- Proactive in all tasks, assist others without being asked

**Job Types**: Full-time, Part-time, Subcontract

Pay: $25.00 - $35.00 per hour

Expected hours: 10 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift

Supplementary Pay:

- Commission
- Overtime pay
- Performance bonus

**Experience**:

- hotel/resort reception: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 20/03/2025

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