Agency Administrator

We are seeking an energetic, curious and efficient Agency Coordinator to support our team. As Agency Coordinator, your role will be to bring structure, reliability and clarity to our everyday activities. You will support the business by creating order, maintaining workflow, and managing operational details with care. Your thoughtful communication and consistent presence will help cultivate a professional, high-functioning workplace.

**About Us**

Wise Up Marketing is a strategic and results-driven digital marketing agency dedicated to helping small businesses thrive. With 15 years of success, we bridge data-driven insights with intuitive marketing strategies to create sustainable, high-impact growth for our clients.

Built on the principle of “treating your business like our own,” we provide flexible, accessible marketing solutions tailored to SMEs. We are collaborative, innovative, and passionate, empowering businesses to build scalable marketing ecosystems that drive long-term success.

Please note : This is not a marketing role and the career development plan is not structured to move into a marketing function within the business.

**Your Key Responsibilities**
- Manage agency operations including internal systems, calendar scheduling, facilities and general errands
- Support client communications, including onboarding, CRM updates, and satisfaction tracking
- Prepare reports, presentations, and meeting materials for strategy and leadership sessions
- Assist Heads of Department with team communications, workflow and admin needs
- Schedule social media content, organise digital filing, and assist with content delivery
- Send client updates, run monthly website checks and undertake pre-launch website audits
- Coordinate agency-led events, workshops, and internal team initiatives
- Handle inbound enquiries, directing them to the appropriate team members
- Maintain office supplies and logistics, supporting a welcoming and functional workspace
- Contribute to continuous improvement by documenting processes and supporting system adoption

**What We Offer**
- Work alongside a passionate Founder in a high-performing, fast-paced agency
- Opportunities to support a team in a nurturing and growth focused culture
- A role that will grow with you and expose you to marketing, web development, events and more
- A collaborative and flexible work environment that values initiative and new ideas
- Regular team strategy days, photoshoots, training, events and wins worth celebrating
- A workplace that prioritises our people and looks to foster a positive experience that promotes work-life balance

**What We Are Looking For**
- Min 2 years’ experience in admin or office support
- A team player who communicates clearly and acts with initiative
- Comfortable working across departments and supporting different leaders
- Detail-driven, process-focused, and always ready to find a smarter way
- Someone who takes ownership, brings reliability and genuinely enjoys being the go-to person
- Proficient in Microsoft Office and an aptitude for learning new systems
- Some exposure to cloud-based tools like Monday.Com, Keap, Hubspot, Asana etc
- Curious and tech-savvy, with a willingness to explore AI tools and smarter ways to work
- Collaborative, helpful and happy to jump in wherever needed

**How to Apply**

Pay: $60,000.00 - $70,000.00 per year

Application Question(s):

- How many years of admin experience do you have?
- What is your salary expectation for this role?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 29/08/2025
Expected Start Date: 01/09/2025