Medical Receptionist

To organise appointments, maintain records, perform reception duties and other tasks in order to ensure a smooth and efficiently functioning practice that provides an exceptional standard of care to our patients. All duties are to be carried out in conjunction with the practice’s policies and procedures.

**Principal Duties & Accountabilities**
- Reception Duties - answer phone calls, meet and greet patients and other practice visitors
- Record Handling and administration including proper use of Best Practice Software
- Booking and Billing
- Assists doctors and other practice staff in meeting the needs of patients
- Other related duties which may be assigned from time to time

**Expected behaviours and personal attributes**
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.
- Excellent interpersonal and communication skills.
- Always be well-presented, friendly, courteous and obliging.
- Represent the practice in a confident and positive manner at all times.
- Undertake all duties in a diligent manner, with honesty and integrity.
- Maintain absolute confidentiality regarding patient and practice information.
- Have a vigilant attitude to accuracy, being prepared to double check as necessary.
- Work cooperatively and independently.
- Demonstrate ability to prioritise and organise.
- Demonstrate commitment to ongoing professional development.

**Job Type**: Casual

Pay: $30.00 - $40.00 per hour

Expected hours: 18 - 33 per week

Schedule:

- Monday to Friday
- Rotating roster

**Experience**:

- Medical admin: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person