Technical Services Specialist

10 hours ago

Melbourne, Australia The Toro Company Full time

Are you a technical expert with a passion for customer support and innovative solutions? Toro Australia is seeking a dedicated Technical Services Specialist - Parts to join our Customer Service team in Melbourne. This role is perfect for someone who thrives on solving technical issues and providing exceptional support to our distributors, dealers, and customers.

**What’s In It For You?**
- Opportunity to work with cutting-edge technologies and innovative solutions.
- Collaborative and supportive work environment.
- Professional development and training opportunities.
- Competitive salary and benefits package.
- Chance to make a significant impact on customer satisfaction and product quality.

**Key Responsibilities**:

- Primary Technical Contact: Provide technical parts advice and support to the Customer Service team, dealer network, and direct customers.
- Customer Order Management: Process and manage customer orders, follow up on back orders, and provide updates to customers.
- Technical Assistance: Assist customer service with parts interpretation, technical information, and product specifications.
- Communication with OEMs: Establish and develop communication with Original Equipment Manufacturers (OEMs) as needed.
- Productivity Improvement: Implement procedures to increase productivity and efficiency.
- Rework Coordination: Help to coordinate rework programs with Warranty and Product Manager - Equipment.

**Qualifications**:

- Experience in a technical role in a commercial environment.
- Lawn and garden or OEM equipment experience preferable.
- Strong customer focus with the ability to work across internal teams to deliver exceptional customer experiences.
- Excellent PC and Microsoft Office literacy.
- Strong numeracy and literacy skills.
- Knowledge of safe working practices.
- Familiarity with SAP RP/3 and Infor CRM (desirable).
- Enjoys being part of a team and contributes to a positive work environment.

**Other Requirements**:

- Ability to handle customer complaints professionally and maintain successful business relationships.
- Strong time management and organizational skills.
- Ability to work in a fast-paced, high-demand environment.
- Willingness to attend training locally as necessary.

**Why Toro?**
Toro Australia is a leading global provider of innovative solutions for outdoor environments. We value people and performance equally, fostering an ethical workplace where relationships thrive on trust and respect. Join us and be part of a team dedicated to excellence and operational success.

**How to Apply?**

**_

  • Cleaner (Technical Services)

    1 week ago

    East Melbourne, Australia Sebastian Property Services Full time

    About Sebastian Property Services For over 40 years, **Sebastian Property Services**—part of the Sebastian Group—has been trusted by clients across Victoria to deliver professional cleaning and facilities services. From corporate offices and schools to retail centres, industrial sites, and specialist environments, we are committed to maintaining safe,...

  • Cleaner (Technical services)

    2 weeks ago

    East Melbourne VIC, Australia Sebastian Property Services Full time $60,000 - $80,000 per year

    About Sebastian Property ServicesFor over 40 years, Sebastian Property Services—part of the Sebastian Group—has been trusted by clients across Victoria to deliver professional cleaning and facilities services. From corporate offices and schools to retail centres, industrial sites, and specialist environments, we are committed to maintaining safe, clean,...

  • Technical Service Specialist

    1 day ago

    City of Melbourne, Australia PPG Industries (UK) Limited Full time

    At PPG, we protect and beautify the world. As a global leader in paints, coatings, and materials, we’re proud to deliver innovation and performance that help our customers make their mark. We are currently seeking a Technical Services Specialist from a surface coatings background to join our team at Clayton. The successful candidate will plan, direct and...

  • Technical Service Specialist II

    3 weeks ago

    City of Melbourne, Australia AGCO Full time

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proud to be working towards a solution, come and join us as our new Supervisor, Technical Service and make your contribution. This position will be considered either...

  • Customer Service

    4 days ago

    Melbourne, Australia Wolters Kluwer Full time

    About the Role This Technical Specialist requires working on technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. You will be working under a moderate level of guidance and direction. Performing a range of technical assignments and solving moderately complex problems under guidance of...

  • Technical Specialist

    2 weeks ago

    Melbourne, Australia Qantas Airways Limited Full time

    Perfect time to join us as we expand our Engineering Team to ensure that we are equipped to meet growing demand and make the most of future opportunities - Act as the primary structures focal for the Boeing 787 fleet - Immediate access to staff travel benefits Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares...

  • Technical Service Support Specialist

    7 days ago

    Melbourne, Victoria, Australia Getinge Full time $70,000 - $120,000 per year

    About UsAtGetinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences. With...

  • Technical Specialist

    2 days ago

    Melbourne, Victoria, Australia HCLTech Full time $120,000 - $140,000 per year

    MelbourneAustraliaJob FamilyDevelopmentNo. of Positions1Job Description (Posting).About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...

  • Technical Specialist

    10 hours ago

    Melbourne, Australia Qantas Airways Limited Full time

    About our Engineering Team The Jetstar Engineering Team are at the forefront of delivering our superior safety standards. They are responsible for ensuring the airworthiness of our fleet of aircraft, including completing all required maintenance that must be carried out on time and to approved standards to ensure they take to the skies safely. At every...

  • Technical Specialist

    4 days ago

    Melbourne, Australia Mercedes-Benz AustraliaPacific Pty Ltd Full time

    **Aufgaben**: - The Role - Love problem solving? Are you ready to take your career to the next level? We are looking for our next superstar Mercedes-Benz Technical Specialist to join our dynamic Technical Assistance Centre team. This is the perfect opportunity to be a part of an organisation at the forefront of innovation within the luxury car market. -...