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Auto Technician
2 weeks ago
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.Working Relationships
Direct line reporting responsibility to the Branch Manager
Dotted line reporting responsibility to the Auto Technician (Leading Hand)
Working closely with colleagues, Automotive Technician and Technical Trainers
Travel
As required within the region and interstate travel as required
Desirable
School Certificate
Essential
Exceptional interpersonal skills with a reputation for positively engaging and influencing others
Strong attention to detail and accuracy
A high level of self-awareness and desire for ongoing personal development
Desire to succeed, with an energetic and enthusiastic approach
A high degree of flexibility with the ability to operate in a dynamic/changing environment
Good organisational & time management skills with the ability to prioritise conflicting tasks
Key KPIs as Outlined in the Belron Score Card
Skill Level: Level 1
Usual Time in each Level: 6 months
NQJs: Less than 2.5%
Belron Productivity Measure (Rolling 3 months) : Grater than 70%
Belron Assessment Scores: WS 80%, REP 90% & BG 80%
Additional Targets as set e.g. Wipers
