Gaming Machine Attendant

2 weeks ago

Perth, Australia Crown Perth Full time

**Gaming Machine Attendant - Crown Perth**
- At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.
- We are currently looking for a customer focused superstar to join the team as a Part Time Gaming Machine Attendant. The role of a Gaming Machine Attendant is one of the most dynamic and fast paced positions in the Casino, with this physical position involving plenty of activity navigating the casino to provide swift support to our customers. You will be able to pick up processes quickly and think on your feet with lightning speed, whilst maintaining high levels of customer engagement and a winning smile.
- This is a Part Time position guaranteeing a minimum of 32 and maximum of 64 hours per fortnight.

**Key Responsibilities will include but not limited to**:

- Assisting customers with payouts, jackpots and general queries relating to the machines
- Providing information on Crown Perth’s facilities and promotions
- Ensuring the Gaming Machine areas are maintained and presented to the highest standard
- Consistently deliver exceptional service to create memorable experiences for our guests
- Display a committed, positive, and proactive attitude towards the role
- Strong attention to detail and adherence to compliance
- Develop and maintain knowledge relevant to the department and complex

**To be successful, you will need to demonstrate the following**:

- Exceptional customer service with the goal to deliver a friendly, positive, and quality experience for customers
- Confident in proactively engaging and building rapport with customers
- Ability to work in a high demand environment and still maintain professionalism
- Experience in the Gaming, Hospitality or Retail industry is preferred
- Availability to work a 24/7 rotating roster with no restrictions

**What we offer you**:

- This is a Part Time position with opportunities for future development. Crown Perth provides free parking, uniforms washed and laundered on site and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
- Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

**Primary Location***: Perth

**Position Status***: Part Time

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