Employment Coach

1 week ago

Toowoomba, Australia Help Enterprises Full time

**About Us**

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between - we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

**What’s in it for you?**

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

- Excellent salary sacrificing benefits Package up to **$15,900**of your annual salary tax free, and additional **$2,560** for meal and entertainment expenses
- A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
- Recognition of loyalty through our Service Award Program
- Free counselling sessions through our Employee Assistance Program (EAP)
- The opportunity to make a difference in the lives of people with disability.

**About the opportunity**

Join our dynamic team and develop individually tailored plans to assist and support our jobseekers to gain successful, meaningful and sustainable employment or education. We are seeking empathetic individuals, who are passionate and committed to supporting jobseekers to regain employment. Here is your chance to **HELP**make a positive difference and change people’s lives through employment.

Your key responsibilities will include but are not limited to:

- Actively promote and place jobseekers into employment vacancies and opportunities appropriate to their abilities and interests
- Create interview and job opportunities for clients via marketing activities with employers
- Support the wider team to drive performance and achieve sustainable employment outcomes for jobseekers
- Ensure government standards and contractual obligations are met within the site

**This is a Full-Time position based at Toowoomba**

**(The ongoing nature of this position is dependent on the results of the current Disability Employment Services tender, with the role continuing till the 30/06/2025 regardless of the result)**

**About you**:
We are seeking motivated and value driven individuals to join our Employment & Training division as an Employment Coach. Your care and dedication to each jobseeker will be evident by the hard work you put in:

- Prior Employment Services experience will be highly regarded, but not essential
- Strong customer service and reverse marketing, sales or cold calling experience
- Demonstrated ability working towards targets and KPIs
- Strong communication and interpersonal skills
- Problem solving and conflict resolution
- Strong administration and computer skills - ability to learn technical systems
- Resilient in nature and ability to thrive in a continuously changing environment

**Applications close: Applications will be assessed as they are received.

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