Reconsiderations Officer

**JOB DESCRIPTION**:
**As part of portable long service leave schemes administered by QLeave, you will undertake reconsiderations of a variety of decisions made in functional areas dealing with workers and employers in the building and construction, contract cleaning and community services industries.**

**Casual position, hours/days of work can be negotiated with flexibility to work from home (up to 2 days per week for full-time) following the initial training period.**

**Your contribution**

Using your understanding and experience in interpreting legislation, you will:

- maintain reconsideration/internal review register from commencement to final decision
- ensure that parties involved in a reconsideration/internal review matter have received natural justice throughout the process and are made aware of their appeal rights and applicable timeframe in writing
- identify learnings and business improvements to improve administrative decision making processes
- escalate any complaints received about a reconsideration/internal review matter to the Manager Reconsiderations
- ensure relevant documentation is registered in the records management system on the relevant employer or worker's file, and in a reconsiderations folder.
- prepare memos containing a chronology of information and information gathered from other sources to support the recommendation/s and letters about the matter to the decision maker

This position reports to the Manager Reconsiderations.

**What we are looking for**

For this role, we will consider how well you:

- Apply, interpret and provide advice on compliance related legislation, policies and procedures

For this role, it is critical that you:

- Have advanced training or practical experience working within a legislative/legal environment
- Have well developed written communication skills to produce high quality, persuasive recommendations (based on the applicable legislation) in memoranda to the delegate
- Have strong interpersonal skills and contribute to the team achieving outcomes and enhancing relationships with other organisational teams

Practical experience working in a law firm or placement, or other legislative environment will be favourably regarded as will qualifications in law or advanced study towards a legal qualification.

**FIRM OR ORGANISATION NAME**:
QLeave

**CONTACT NAME**:
Susan Waring

**EMAIL ADDRESS**:
**JOB LEVEL**:
Law Student, Graduate - Pre-admission

**COUNTRY**:
Australia

**STATE**:
Queensland