Medical Receptionist

9 hours ago

Southport, Australia SMS Healthcare Full time

**About us**:
Lasersight is a highly reputable long-standing national ophthalmic company which has always prided itself in being at the forefront of vision correction services and technology. With clinics spanning across NSW, QLD and VIC we are one of the leading refractive businesses in Australia.

Lasersight is part of the wider SMS Healthcare Group, a unique and innovative business with a diverse portfolio of assets including: day and short stay hospitals, specialist practices and allied health clinics.

**About the role**:
We are seeking an experienced medical receptionist who can work well in a high-performing, cohesive team to help us meeting our patients’ needs.

You will be joining our friendly front office team at an exciting time and will have the opportunity to be trained for involvement in many other aspects of the practice.

**Key responsibilities**:

- Assisting with the overall coordination, documentation and implementation of the Medical Record System
- Perform all receptionist duties including welcoming patients, answering telephone calls, scheduling and managing appointments, collecting and entering patients’ details, billing patients, maintaining the internal data base up to date
- Assisting with the overall coordination, documentation and implementation of the Medical Record System
- Fostering professional working relationships with team members, patients and medical staff
- Maintaining compliance with organisational policy and procedure
- Ad hoc data entry and administrative duties and supporting the Practice Manager with the day-to-day operations
- Opening & closing the practice

**Skill and experience**:

- Minimum 2 years of experience in a similar role
- Exemplary communication, time management, problem solving and interpersonal skills
- Patient-focused approach with genuine empathy and interest in our patients needs
- Basic knowledge of MS Word and Excel
- Knowledge of Practice Management software such Xestro highly desirable or ability to easily pick up a new system
- Availability to work on a rotating roster ( Monday to Friday 7:30AM - 6PM and 1 or 2 Saturdays per month)

**Job Type**: Part-time

Schedule:

- Day shift

**Experience**:

- Medical admin: 1 year (preferred)
- Medical receptionist: 2 years (required)

Work Authorisation:

- Australia (required)

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