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Service Coordinator

2 weeks ago

Fortitude Valley, Australia Sime Darby Motors Full time

**Job Details**:

- Reference #- 49592- Location(s)- Fortitude Valley- Expertise- Service Advisor- Job level(s)- Experienced- Work type(s)- Permanent- More details (document)

**Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof.**

Are you a personable, organised individual, motivated by the challenge of continuously exceeding customer expectations? If the answer is yes, then we want to hear from you

Often the first point of contact for our business, your professional manner, appearance, and overall conduct will need to be reflective of our prestige brand.

**Reporting to the Aftersales Manager, you will be an integral part of our overall customer experience with responsibilities including but not limited to**:

- Meeting and greeting customers
- Answering of incoming telephone calls
- Arranging Service Department appointments for customers
- Customer and vehicle database management
- Providing administrative support to the service team
- Cheerful and welcoming demeanour
- Excellent interpersonal and communication skills (written and verbal)
- Ability to perform calmly and efficiently in a fast-paced environment
- Exceptional time management and organisational skills
- Conscientious and self-motivated with a strong eye for detail
- Committed to providing exemplary customer service and always willing to go the extra mile

Previous Automotive Industry experience in a similar role would be highly regarded, however applicants with suitable experience in other industries are encouraged to apply.

If you're a people person, committed to the customer experience and ready to hit the ground running, then this role is for you