Information Systems Coordinator

Be the local user expert for our operational information systems.
- Use your analytical and problem-solving skills
- $98,581 + Super

**Who are we?**

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

We have an exciting opportunity for a permanent full time **Information Systems Coordinator**in our Bunbury office.

Bunbury is the City of Three Waters, beautiful beaches, a place to swim with dolphins and gateway to the Geographe region of the beautiful Southwest.

Your next career move could be right here in this charming City that is family friendly and wonderful place to live and work.

This role will provide a fantastic opportunity to build and develop valuable skills as a member of a high performing, professional team, and business.

If you are someone who is self-motivated and looking for a challenge, we will be excited to hear from you

**About the role**:
This role encompasses Process and Systems Support, Mobile Computing Device Management, Data Management and Reporting.

You will provide expertise, support, and solutions for our Operational Information Systems, including SAP and Maximo, PDA troubleshooting.

As a critical thinker, you will analyse and report on reactive issues and anomalies in relation to the systems we use in the operational space.

You will provide guidance to our field workers on data capture requirements of the field work processes, and with valuable real-time digital technology monitor field compliance with outage management.

As a problem-solver, you will evaluate resource utilisation, cost allocation and efficiency of work orders.

**A diverse and supportive team and manager**:
Fit right in with this close-knit team. Work within a positive team culture that helps one another to succeed. This role will work autonomously but appreciate that you have the team to lean on for support and advice.

**Focus Areas and Accountabilities**:
Provide expert support in the use of information technology business solutions including operational information systems and reporting tools to enable the efficient and effective delivery of field activities. Provide a “first point of call” support for user difficulties and escalate to Information Technology Group (ITG) and process custodians where necessary.

Provide individual and group training for operational staff in relation to the use of mobile computing devices and field data capture processes and corporate requirements.

Coordinate and implement corrective and preventative actions in response to identified functionality and performance issues and address non-conformances.

Identify issues and opportunities for improved deliver field services outcomes.

**Key Skills & Experience**:
Tertiary qualification in a relevant discipline and considerable experience organising and using workplace data, and considerable experience in providing technical and support services in operational information systems within an infrastructure-based organisation.

OR

Substantial experience in providing technical and support services in operational information systems within an infrastructure-based organisation.

**What’s on offer?**
- Attractive salary of $98,581 + super
- Generous co-contribution superannuation up to 15.5%
- Flexible working arrangements
- 2 well-being days each year to do whatever you need to do to feel good.
- Access to long service leave pro rata after 3 years of service.

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

**_
We reserve the right to withdraw this ad prior to the closing date._**

**Applications close 16th February 2025**

**Our commitment to a diverse and inclusive workplace**:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

To read our diversity and inclusion statement, please visit our website

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