Customer Operations Coordinator

5 days ago

Alexandria, Australia Carma Full time

Backed by the latest technology and a state of the art automotive reconditioning facility, Carma makes buying pre-loved cars a seamless, hassle free experience. From our reconditioning standards, through to delivery and customer support, our customers are really at the heart of everything we do.

**About the role**:
**Responsibilities**
- Schedule Carma customers in for their delivery or collection, ensuring that everything runs smoothly
- Welcome customers on-site and provide a thorough and professional handover of their vehicles, leaving them with a great experience at every step of their journey
- Manage various administration and coordination tasks within a few different systems, and work with the relevant departments to ensure information is accurate
- Track and order inventory for the team
- Jump in and support where needed - we’re a fast-paced team and sometimes you’ll need to be adaptable and lend a hand in other areas

**About you**
- A minimum of 1 year experience in a fast-paced and customer-focused environment (retail, contact centre etc.)
- Great communication skills, both written and verbal
- Comfortable using different systems, experience with a CRM or DMS would be a bonus
- Adaptable and confident in multi-tasking and prioritising based on initiative
- Current NSW Drivers Licence - Full licence or on Ps
- Automotive knowledge would be beneficial but not essential
- Flexible availability with some weekends required
- Please note: this role is a full-time position, based on-site in Alexandria, Sydney

**Working at Carma**
- Culture: Enjoy coming to work - we have social events, free snacks and breakfasts, fresh coffee and 24/7 well-being support through Sonder
- Discounts: We offer discounts across Carma cars, car parts and NRMA roadside insurance
- We’re a fast-growing business - come and grow your career with us as the business continues to scale

At Carma, we are committed to enhancing our amazing culture, and ensuring every Carma employee can bring their best self to work We embrace diversity and inclusion, are committed to safe work practices and make sure that we have support for all people to grow and develop with us. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

**Job Types**: Full-time, Permanent

**Salary**: From $65,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Please outline your salary expectations

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Service

    1 week ago

    Alexandria, Australia People in Focus Full time

    Alexandria Location - WFH Flexibility - Supportive Management The opportunity is with a Global Company who provide logistic security services for companies with valuable and vulnerable goods. Located in Alexandria, they are seeking a Customer Service / Operations Coordinator to join the team and take on a regional focus for expediting high value goods. You...

  • Operations Coordinator

    1 week ago

    Alexandria, Australia Tapestry Full time $60,000 - $90,000 per year

    Operations Coordinator (12-Month Contract) | Tapestry ANZ | Coach and Kate SpadeBring your operational know‑how and customer experience passion to the world of premium multi‑brand retail. We're looking for a highly organised, solutions‑focused coordinator to be the vital link between head office, store teams, customer care, and key partners — keeping...

  • Operations Coordinator

    1 week ago

    Alexandria, Australia Murrays Full time

    **Operations Coordinator****: Looking to start your career in a Customer Service and Logistics role? Working in our Alexandria depot, you will be provided with on-the-job training to play an important role in the team that ensures our operations run smoothly every day. This means working in a busy operations team on a 7-day roster interacting daily with...

  • Retail Operations Coordinator

    1 week ago

    Alexandria, Australia Assembly Label Full time

    W e are currently searching for a Retail Operations Coordinator to join the team at our beautiful head office in Alexandria. This role is temporary, full time for 12 months. At Assembly Label, we are building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the...

  • Retail Operations Coordinator

    1 week ago

    Alexandria, Australia Assembly Label Full time

    We are currently searching for a Retail Operations Coordinator to join the team at our beautiful head office in Alexandria. This role is temporary, full time for 12 months. At Assembly Label, we are building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the...

  • Retail Operations Coordinator

    1 week ago

    Alexandria, Australia Marcs DL Support Office Full time

    **_sass & bide_**_ is a highly creative Australian designer label dedicated to the strong, the obscure & the beautiful, leading the culture of fashion for bold and individualistic women._ **_ David Lawrence_**_ has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on...

  • Customer Service Coordinator

    3 days ago

    Alexandria, Australia Toby’s Estate Full time

    The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating...

  • Operations Coordinator

    2 weeks ago

    Alexandria, Australia Murrays Full time

    Looking to start your career in a Customer Service and Logistics role? Working in our Alexandria depot, you will be provided with on-the-job training to play an important role in the team that ensures our operations run smoothly every day. This means working in a busy operations team on a 7-day roster interacting daily with our drivers and customers to...

  • Operations Coordinator 12-month Contract Tapestry Anz

    3 days ago

    Alexandria, Australia Tapestry Full time

    **Operations Coordinator (12-Month Contract) | Tapestry ANZ | Coach and Kate Spade** Bring your operational know‑how and customer experience passion to the world of premium multi‑brand retail. We’re looking for a highly organised, solutions‑focused coordinator to be the vital link between head office, store teams, customer care, and key partners —...

  • Operations Coordinator Tapestry

    1 week ago

    Alexandria, Australia Tapestry Full time

    Operations Coordinator | Tapestry ANZ Bring your operational know‑how and customer experience passion to the world of **premium multi‑brand retail**. We’re looking for a highly organised, solutions‑focused coordinator to be the vital link between head office, store teams, customer care, and key partners — keeping our stores compliant, connected,...