Pathology Services Assistant

2 weeks ago

Bowen Hills, Australia Sullivan Nicolaides Pathology Full time

**Are you a people-focused individual interested in providing high-quality patient care and customer service? This is the opportunity for you**:

- **Full SNP training provided over a 6-12 month period to successful applicants**:

- **Attractive hourly rate, plus an outstanding range of benefits**

**About the Organisation**:

- Sullivan Nicolaides Pathology_ is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland, Northern Territory and New South Wales, employing more than 2000 people.

With many employees enjoying a 20+ tenure, _Sullivan Nicolaides Pathology _delivers on the promise of learning and development and career progression.

Fostering a true culture of support, _Sullivan Nicolaides Pathology _maintains an open-door policy, with each employee playing a role in patient care driven to make sure a top-quality service is provided.

**About Your Next Opportunity**:
Patient Services Support Centre wants you to be the newest addition to our team

Are you passionate about delivering top-notch customer service? Do you thrive in fast-paced environments, ready to tackle any challenge with a smile? If so, you're exactly who we're looking for

As a member of our team, you'll be the friendly voice on the other end of the line, providing stellar support to patients, collectors, and medical staff alike. But that's not all - you'll also flex into administrative tasks, keeping our operations running seamlessly.

Whether you have experience in contact centres, customer service, collections, or you bring a background in the medical field, we want to hear from you
- Commitment to Sonic Core Values
- Proven ability to be multi-skilled
- Supercharged customer service
- A win-win attitude
- Team spirit
- Reliability

Hours are Monday - Friday between 06.00 and 17.30, plus occasional Saturday shifts.

**About the Benefits - Perks of the Job**:
Staff members will be given a chance to **develop their skills** through ongoing training and be provided with an avenue for **career development and advancement**.

An **attractive hourly rate**, will be offered to each successful applicant. In addition, permanent employees enjoy the following benefits:

- **Fitness Passport** - staff have access to discounted gym memberships at any gym of their choice participating within the Fitness Passport agreement.
- **Parental and Adoption Leave** - SNP staff receive 12 weeks of paid parental leave and adoption leave as per our current CWA
- **Employee Assistance Program** - a free, confidential and voluntary counselling service provided as a resource to employees of SNP, as well as immediate family, with the aim of assisting with the resolution of personal and work-related problems which may affect the quality of life or work performance.
- **Private Health Insurance** - staff have access to discounted private health insurance through BUPA, HCF and Medibank Private.
- **Pathology Services **- staff and their immediate family (their children, partners and parents) have access to bulk billed Pathology Services.
- **X-Ray Services** - staff have access to bulk billed X-Ray and other diagnostic imaging through Queensland X-Ray.
- **Smoke-Free Environment Policy -** All SNP premises are smoke-free. There are no designated smoking areas on SNP premises.

**Please note: Vaccination against Covid-19 is mandatory for this role.

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