Field Service Technician

2 weeks ago

Toowoomba, Australia RME Full time

There is now an exciting opportunity for a Customer Support Technician - Mechanical to join the Queensland Regional Service Centre on a permanent, full-time basis.

The Customer Support Technician (CST) is responsible for:

- Ensuring that RME assets at Customer sites operate in a fast, reliable and safe manner;
- Acting as the key point of contact for service requests;
- The commissioning, maintenance and training of Customer mine site personnel on the RME suite of technologies;
- The recommendation of spare parts, provision of condition reports and consultation with the Customer on asset maintenance; and
- Participation in training and motivation opportunities.

Operating under a performance-based pay structure, employees may choose annual days of work between 125-150 days. Post the completion of selected days, the options of either time off or additional days for additional reward is offered.

**SKILLS, QUALIFICATIONS AND EXPERIENCE**

**Required**
- Certificate III in Engineering - Mechanical (Electrotechnology, Fitter & Turner, Diesel Mechanic, Motor Mechanic) or similar trade qualification;
- Mechanical aptitude with at least 2 years’ experience in automotive, manufacturing, mechanical or related industry;
- Well-developed written and spoken communication and presentation skills in order to represent RME at various levels at mine sites and other organisations as required;
- An ability to generate rapport quickly, establish good working relationships and to understand, interpret and respond clearly to others; and
- An outgoing personality that allows the individual to confidently make contact by telephone and conduct personal meetings with people not previously known.

**Desirable**
- Dual trade Certificate III in Electrotechnology Systems - Electrician, Certificate III - Engineering (Diesel Mechanic, Mechanical Fitter & Turner, Motor Mechanic) or similar trade qualification;
- Certificate IV in Training and Assessment, or the ability to obtain;
- Single-phase and three-phase, low and extra-low voltage experience; and
- Knowledge of and experience with the maintenance programs of grinding mills, in particular relining.

**Licences**
- Possession of a current QLD ‘C’ Class Open Driver’s Licence.

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