Receptionist & Customer Service Clerk

2 weeks ago

Geelong, Australia HAYS Full time

Reception and Customer Service

**Your new company**

Hays is partnered with a market leading, multinational manufacturer based in Geelong who are looking for a receptionist and customer service specialist to join their environmentally focussed organisation.

**Your new role**

As the receptionist/customer service star for this organisation, you will be primarily responsible for answering calls through the main switch board and directing customers to the relevant personnel. You'll be welcoming and managing visitor inductions as well as transport drivers, contractors, and you'll perform other administrative tasks as directed.

**What you'll need to succeed**

You'll have demonstrated experience as a receptionist/customer service agent with the ability to perform the following duties:

- Answering and directing all incoming calls
- Managing all visitor inductions
- Process all incoming and outgoing transport, including Weighbridge
- Processing delivery dockets and consignment notes
- Processing of customer orders through to invoice stage
- Booking transport for customer orders, pickup and delivery
- Filing of all documentation related to customer orders in the appropriate areas
- Other tasks as directed by management from time to time
- Management of customer information

**What you'll get in return**
- If you are successful in this position, you will receive an excellent opportunity to become part of a market-leading organisation for a 6 month, full-time contract, commencing immediately.
- Early start, early finish. Hours of work are Mon-Fri 7:30am-3:30pm.
- Free on-site parking

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2856052

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