Water Operations Centre Operator

**Job Number**:
979549

**Work type**:
Permanent Full Time

**Location**:
Preston Reservoir Office

**Categories**:
Operations and Maintenance, Other

**Who we are**:
In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a yard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

**About the Role**:
Reporting to the Water Operations Centre Lead, this is a pivotal role within the Network Operations team.

The Water Control Centre Team provides a central point of contact and control for the bulk water supply transfer network. The team are required to work autonomously in a technical environment with advanced computer skills to manage, regulate and control the water transfer system to meet customer service levels.

As the Water Operations Centre Operator you will be responsible for continuous monitoring, control and regulation of the water supply system. The team provide extensive daily stakeholder liaison, internal and external, corporate reporting and initial incident and emergency response. Decisions and actions taken by the team have potential to impact water supply to any area of the network.

The Water Control Room is currently staffed from 07:30 am to 17:00 pm Monday to Sunday as per a weekly roster, and you will be required to work one weekend in every five.

For more information please review the position description: Position Description - Water Operations Centre Operator.pdf

**About you**:

- Expertise in the use of SCADA systems for monitoring and control
- Significant understanding of water treatment and transfer system and its principles of operation or similar experience of network management and reporting.
- Demonstrated ability to work effectively as a member of a team and contribute fully to achieving team goals.
- Demonstrated knowledge of water supply and hydraulic principles or similar process and network knowledge
- Proven experience in dealing with a diverse range of functions at an operational level.
- Excellent customer services skills and ability to communicate clearly
- Demonstrated experience in water supply network treatment, control room environment or similar.
- Valid Victorian Driver’s License
- Ability to pass a Police check and AusCheck

**Why join us**:
At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working - but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

**How to Apply**:
Closing date: Monday 9th June 2025 at 11:55pm AEST
- The Security of Critical Infrastructure (SoCI) Act 2018 requires Melbourne Water, as an operator of critical infrastructure, to prepare a Critical Infrastructure Risk Management Program (CIRMP), which has been undertaken and managed by the Security and Emergency Management Team._
- Melbourne Water are required to assess roles across Melbourne Water to determine what roles are critical under the Act. All employees working in a role deemed SOCI critical will require additional ground checks via AusCheck. This role is deemed critical, and the preferred applicant will be asked to undertake an AusCheck._

**Advertised**:
27 May 2025 AUS Eastern Standard Time

**Closing**:
09 Jun 2025 11:55 PM AUS Eastern Standard Time