Store Manager Aka T-legend

2 weeks ago

Rouse Hill, Australia Chatime Rouse Hill Full time

We're shaking tea up

We believe the difference between good iced tea and great iced tea is in the tea maker.
Great iced tea is more than just your favourite flavour and fresh product; it's a positive, energising and uplifting experience... this is why we put fun, quality and innovation in every cup.

We are currently searching for a **full time T-Legend / Store Manager** to join our T-Brewery in _Rouse Hill_

**Job Summary**

As a store manager, you will be enthusiastic to manage/train a team of customer facing T-Ristas, a can-do attitude and responsible for every aspect of the retail store operations to deliver world class Chatime experience.
- Lead and manage your team to ensure and improve overall business excellence
- Ensure maintenance of a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures
- Always ensure compliance with legal regulations within the premises
- Organize employee rosters on a weekly basis
- Review and plan staffing levels to ensure strategies are in place for the type, cost and volume of employees required to meet company objectives
- Play an integral role in the recruitment process by identifying and retaining key talent for your team
- Continuously build and manage relationships with your team, customers, and stakeholders
- Ensure operational goals are continuously met by driving all initiatives to achieve sales goals
- Oversee continuous customer service delivery by setting high-quality standards
- Be passionate about the brand by driving Chatime values
- Meet store financial objectives through budgeting, wages
- Control costs by reviewing portion control and quantities of preparation, minimizing waste, and ensuring high quality of preparation
- Execution on all cost drivers including COGS, Labour, KPI’s
- Continuously update your job knowledge by participating in educational opportunities and other development opportunities that may arise
- Protect the brand image by ensuring the interior presentation of the store is kept up to great standards and staff take pride in their workplace
- Assist management with day-to-day operation including stock take, control procedures, cash reconciliation, and banking

What we can offer is good salary package + super + perks + bonus

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Rouse Hill NSW 2155: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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